Ankr Health

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Ankr Health provides AI employees for medical practices, designed to increase revenue, margins, and patient access. It offers AI assistants like Mira for medical tasks and Frank for scheduling, integrating deeply with EHR systems.

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At a glance

Pricing

Paid

Free tier

API

Skill level

Non-technical

About

What is Ankr Health?

Ankr Health offers AI-powered virtual employees, such as Mira (AI Medical Assistant) and Frank (AI Scheduler), specifically designed for medical practices. These AI employees aim to address common healthcare challenges like excessive patient calls, staffing shortages, and high operational costs. Mira handles patient calls and messages, integrates with EHRs for documentation, and supports clinicians during visits. Frank manages scheduling, cancellations, and rebooking appointments, operating in co-pilot or autonomous modes and adhering to complex rules like Epic Cadence. The platform emphasizes compliance, security (HIPAA, SOC2, cyber liability coverage), and seamless integration with existing EHR workflows to improve efficiency, patient satisfaction, and revenue for healthcare organizations.

Best used for

Ideal for medical practices and healthcare organizations who need to manage high patient call volumes, optimize appointment scheduling, and improve overall operational efficiency. Especially valuable for reducing staff burnout and ensuring compliance while increasing revenue and patient access to care.

Common actions

Automate patient communication

Streamline scheduling

Enhance EHR workflows

Improve patient access

Reduce operational costs

Capabilities

Key features

AI medical assistant
AI scheduler
EHR integration
HIPAA compliance
Patient call handling
Appointment booking
MIPS compliance

Target Audience

doctornurse

Integrations

epic-cadencems-teams

Pricing & Plans

Paid

Not publicly disclosed. Check ankrhealth.com for current pricing.

FAQs

What specific tasks can Mira, the AI Medical Assistant, perform?

Mira can answer patient calls and messages, look up information in EHRs in real-time, direct patients to the appropriate level of care, and support clinicians with phone, video, and in-person clinic visits. It also handles identity verification, demographics, insurance, and reason for call.

How does Frank, the AI Scheduler, integrate with existing workflows?

Frank integrates deeply with your EHR, using a business rules management solution (BRMS) to follow complex scheduling rules, including Epic Cadence. It can schedule, cancel, or rebook appointments, and can operate in co-pilot mode with staff or autonomously for tasks like calling patients from a list.

What compliance and security measures does Ankr Health offer?

Ankr Health ensures HIPAA and SOC2 compliance, with all servers located in the continental USA. It provides triple audit logging for maximum security and includes $4 million in cyber liability coverage to protect patient data and practice interests, avoiding offshoring risks.

Can Ankr Health's AI employees handle after-hours patient interactions?

Yes, Mira, the AI Medical Assistant, is designed to answer calls and messages 24/7, including during clinic hours, after hours, weekends, and holidays. This ensures no hold times, no voicemails piling up, and continuous patient access beyond standard operating hours.

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