Atera IT Autopilot

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Atera IT Autopilot is an AI-powered IT management tool that provides autonomous IT agents to handle mundane tasks. It aims to improve IT efficiency and streamline IT management processes for IT departments and MSPs.

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At a glance

Pricing

Paid

Free tier

API

Yes

Skill level

Technical

About

What is Atera IT Autopilot?

Atera IT Autopilot, featuring 'Robin,' is an autonomous AI IT technician designed to revolutionize network management. It provides AI agents that plan, decide, and act on behalf of IT professionals, handling routine tasks and resolving issues across devices and the cloud. Robin offers end-to-end incident resolution, from smart intake and problem clarification to autonomous execution of fixes and closed-loop optimization. It integrates with existing ITSM tools and learns from every interaction to continuously improve performance. The platform is ideal for IT departments and Managed Service Providers (MSPs) looking to boost security, minimize downtime, and support employees efficiently without increasing headcount.

Best used for

Ideal for IT departments and Managed Service Providers (MSPs) who need to automate routine IT tasks, proactively resolve technical issues, and streamline IT management processes. Especially valuable for organizations aiming to reduce IT workload and improve efficiency without increasing headcount.

Common actions

automate IT tasks

manage IT infrastructure

resolve IT issues

optimize IT operations

Capabilities

Key features

Autonomous IT agents
End-to-end incident resolution
Device management
Cloud management
Performance analytics
Continuous learning
ITSM integrations

Target Audience

developer

Integrations

oktaazure-adgoogleteamsslackacronisbitdefenderit-glue+ 4 more

Pricing & Plans

Paid

Not publicly disclosed. Check atera.com for current pricing.

FAQs

What is Atera's Robin and how does it differ from traditional IT automation?

Atera's Robin is an autonomous AI IT technician that goes beyond traditional automation. It not only executes predefined tasks but also plans, decides, and acts on its own to resolve IT issues end-to-end across devices and the cloud, mimicking a human technician's problem-solving approach.

What types of IT issues can Robin autonomously resolve?

Robin can resolve a wide range of issues, including workspace and application management (installing apps, setting browsers), operating system updates, performance and hardware health checks, network connectivity troubleshooting, identity and access management (password resets, account unlocks), and cloud service configurations.

How does Atera IT Autopilot ensure security and compliance?

Atera IT Autopilot ensures security and compliance through features like user verification via identity providers (Okta, Azure AD), routing relevant approvals for actions, logging every step for governance, and providing full visibility into Robin's actions and performance through a centralized dashboard.

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