Atlassian Intelligence

Atlassian Intelligence is an AI Agents & Automation tool that acts as a virtual teammate across Atlassian Cloud products. It leverages AI to accelerate work, summarize information, and provide instant help, deeply understanding team collaboration dynamics.

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At a glance

Pricing

Likely Not Free

Free tier

API

Skill level

Mixed

About

What is Atlassian Intelligence?

Atlassian Intelligence is an AI-powered virtual teammate integrated across all Atlassian Cloud products, designed to enhance team productivity and collaboration. Leveraging both internal AI models and OpenAI technology, it deeply understands how teams work by analyzing over 20 years of data from millions of software, IT, and business teams. This understanding forms a unique 'teamwork graph' for each company, enriched with context from third-party apps. Key capabilities include generating summaries of meeting minutes, drafting communications, defining test plans, and automating support interactions within Jira Service Management. It also provides an on-demand dictionary for institutional knowledge and can translate natural language queries into JQL or SQL for insights across Atlassian Analytics.

Best used for

Ideal for product managers and developers who need to accelerate project workflows, automate repetitive tasks, and gain quick insights from team data. Especially valuable for teams using Atlassian Cloud products to streamline collaboration and knowledge sharing.

Common actions

summarize information

automate tasks

answer questions

generate content

manage projects

virtual teammatecustom teamwork graphscloud productsproductivityTeam collaborationAtlassianai

Capabilities

Key features

Summarize decisions and action items
Draft tweets and communications
Define test plans
Automate support interactions
Explain institutional terms
Translate natural language queries
Generate insights from data

Target Audience

product managerdevelopermarketersales rep

Integrations

slackmicrosoft-teams

Pricing & Plans

Likely Not Free

Not publicly disclosed. Check atlassian.com for current pricing.

FAQs

How does Atlassian Intelligence integrate with existing Atlassian products?

Atlassian Intelligence is built into the Atlassian platform, the common technology foundation across all Atlassian Cloud products. It leverages data from products like Jira, Confluence, and Jira Service Management to provide context-aware assistance and insights.

Can Atlassian Intelligence automate customer support?

Yes, Atlassian Intelligence powers a virtual agent in Jira Service Management that automates support interactions within Slack and Microsoft Teams. It can resolve help requests based on knowledge base articles and summarize activity for human agents.

What kind of data does Atlassian Intelligence use to understand teamwork?

It uses over 20 years of data reflecting how millions of software, IT, and business teams plan, track, and deliver work. This data helps construct a custom 'teamwork graph' for each company, enriched by third-party app context.

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