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Augment is a workflow automation tool that provides an AI teammate, Augie, for the logistics and freight industry. Augie handles calls, emails, TMS updates, and complex freight workflows to free up operators.
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Augment introduces Augie, an AI teammate specifically designed for the logistics and freight industry. Augie automates and streamlines complex workflows by handling tasks such as calls, emails, and TMS updates. This allows human operators to focus on higher-value activities like customer service and business growth. The tool adapts to existing business needs and standard operating procedures, building a constantly updated knowledge base from emails, phone calls, and load notes. Augie integrates with preferred communication channels like email, Slack, Teams, SMS, and phone calls, enhancing productivity across sales, operations, and back-office teams. It aims to improve revenue, yield, profitability, and service levels while boosting employee morale by automating tedious tasks.
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Likely Not Free
Not publicly disclosed. Check goaugment.com for current pricing.
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