Bettermode

Bettermode is a customer support & CX tool that helps businesses build customizable community platforms. It offers AI-powered features to engage customers, improve retention, and foster growth.

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At a glance

Pricing

Paid · Enterprise

Free tier

API

Yes

Skill level

Mixed

About

What is Bettermode?

Bettermode is an all-in-one customer community platform designed to help businesses engage customers, improve retention, and build thriving online communities. It allows users to create modern, on-brand experiences with customizable drag-and-drop tools and out-of-the-box integrations, requiring no developers. The platform includes features like Q&A, discussions, events, polls, private messaging, and social login. Bettermode also offers AI-powered features such as 'Ask AI' and federated search to enhance user experience and streamline community management, driving measurable ROI through engagement and advocacy.

Best used for

Ideal for SaaS companies and other businesses who need to launch a branded customer community, scale engagement, and streamline customer support. Especially valuable for those looking to drive measurable ROI through retention and advocacy with AI-powered features and no-code customization.

Common actions

build online community

engage customers

manage customer support

gather customer feedback

improve customer retention

Capabilities

Key features

Customizable community platforms
AI-powered engagement features
Drag-and-drop customization
Out-of-the-box integrations
Q&A, Discussion, Events, Polls
Private messaging & chat
Federated search

Target Audience

marketerproduct managerstartup foundersmall business owner

Integrations

Not yet documented

Pricing & Plans

Paid · Enterprise

Not publicly disclosed. Check bettermode.com for current pricing.

FAQs

What are the pricing tiers for Bettermode?

Bettermode offers three main pricing tiers: Starter at $399/month, Growth at $1,500/month, and Premium which requires contacting for pricing. Each tier includes different member limits, collaborators, and advanced features like AI and security compliance.

Does Bettermode offer AI-powered features?

Yes, Bettermode includes AI-powered features such as 'Ask AI' and federated search, available starting from the Growth plan. These features are designed to enhance community engagement and streamline information retrieval within the platform.

Can I customize the look and feel of my community platform?

Absolutely. Bettermode allows for extensive customization with drag-and-drop tools, enabling you to create modern, on-brand experiences without needing developers. You can toggle features and tweak layouts to fit your vision.

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AI Chatbots Voice & Call Center Email & Chat Support Customer Feedback Customer Success Multilingual Support

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