BizMagnets

BizMagnets is a Workflow Automation tool that transforms WhatsApp messages into trackable tickets, appointments, and workflows. It helps teams manage operations, support, and field tasks directly within WhatsApp.

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At a glance

Pricing

Paid · Enterprise

Free tier

API

Yes

Skill level

Non-technical

About

What is BizMagnets?

BizMagnets is a comprehensive ChatOps platform designed to bring structure and accountability to WhatsApp-first operations. It converts WhatsApp messages into actionable items like tickets, appointments, and workflow triggers, allowing teams to assign ownership, track status, and automate escalations. The platform features native WhatsApp ticketing with SLA monitoring, in-chat appointment booking with calendar sync, and a visual workflow builder for automating multi-step processes. BizMagnets integrates with existing CRMs and ERPs, ensuring data synchronization without requiring users to switch apps. It aims to eliminate operational chaos caused by scattered conversations and manual processes, making WhatsApp a smarter execution layer for businesses.

Best used for

Ideal for small business owners and startup founders who need to organize customer communications, automate scheduling, and streamline operational workflows directly within WhatsApp. Especially valuable for teams looking to bring structure and accountability to their chat-based operations without adopting new complex software.

Common actions

automate WhatsApp operations

manage customer tickets

schedule appointments

streamline workflows

integrate WhatsApp with CRM

Capabilities

Key features

WhatsApp ticket creation
Appointment scheduling
Workflow automation builder
SLA monitoring
Calendar sync
CRM/ERP integrations
Real-time dashboards

Target Audience

small business ownerstartup foundersales repmarketer

Integrations

google-calendaroutlook-calendar

Pricing & Plans

Paid · Enterprise

Solution Essential Scale Enterprise Limits Utility messages 10000 25000 Unlimted DIY Bots/Flows/Forms

FAQs

How is BizMagnets different from other WhatsApp platforms like Wati or Interakt?

Most other WhatsApp platforms focus on marketing, broadcasts, and chatbots. BizMagnets, however, is built for operations, specializing in converting WhatsApp conversations into structured work like tickets, appointments, and accountable workflows for teams.

Do I need technical skills to set up BizMagnets?

No, most teams can go live within a week without writing any code. The workflow builder is drag-and-drop, making it accessible for non-technical users. APIs and webhooks are available for advanced integrations, but not required for most use cases.

Can BizMagnets integrate with my existing CRM?

Yes, BizMagnets complements your existing CRM by syncing data both ways. Your CRM remains the source of truth, while WhatsApp becomes the execution layer, ensuring seamless data flow without replacement.

What is the pricing model for BizMagnets?

BizMagnets charges based on active users and message volume, not per-ticket fees. Plans include Essential (₹14,999/month), Scale (₹24,999/month), and custom Enterprise options, with varying limits on utility messages, tickets, and collaborators.

What happens to customers on the WhatsApp side when using BizMagnets?

Nothing changes for customers. They continue to message your business number and receive replies as normal. The internal ticketing, workflows, and backend complexity are invisible to them, maintaining a seamless experience.

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Customer Support & CX › Help Desk & Ticketing AI Agents & Automation › Scheduling & Task Agents Marketing & Growth › Social Media

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