How is BizMagnets different from other WhatsApp platforms like Wati or Interakt?
Most other WhatsApp platforms focus on marketing, broadcasts, and chatbots. BizMagnets, however, is built for operations, specializing in converting WhatsApp conversations into structured work like tickets, appointments, and accountable workflows for teams.
Do I need technical skills to set up BizMagnets?
No, most teams can go live within a week without writing any code. The workflow builder is drag-and-drop, making it accessible for non-technical users. APIs and webhooks are available for advanced integrations, but not required for most use cases.
Can BizMagnets integrate with my existing CRM?
Yes, BizMagnets complements your existing CRM by syncing data both ways. Your CRM remains the source of truth, while WhatsApp becomes the execution layer, ensuring seamless data flow without replacement.
What is the pricing model for BizMagnets?
BizMagnets charges based on active users and message volume, not per-ticket fees. Plans include Essential (โน14,999/month), Scale (โน24,999/month), and custom Enterprise options, with varying limits on utility messages, tickets, and collaborators.
What happens to customers on the WhatsApp side when using BizMagnets?
Nothing changes for customers. They continue to message your business number and receive replies as normal. The internal ticketing, workflows, and backend complexity are invisible to them, maintaining a seamless experience.