Cass AI

Cass AI is a Wellness & Lifestyle tool that provides an evidence-based AI chat assistant for healthcare. It increases access to care, engages visitors, and captures leads for health insurance companies and providers.

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At a glance

Pricing

Likely Not Free

Free tier

API

Skill level

Non-technical

About

What is Cass AI?

Cass AI is an evidence-based AI chat assistant designed to enhance access to healthcare and improve patient engagement. It automatically engages website visitors, captures leads, and facilitates booking sessions 24/7 through intuitive and authentic conversations. The tool helps overcome common obstacles in the patient journey, such as insurance questions or anxiety about signing up for care. Cass AI offers features like Cass Engage for instantly answering questions, Cass Copilot for live chat or calls with human staff, Cass Chat for emotional support backed by studies, and Cass Signals for surfacing user insights to marketing and clinical teams. It is trusted by leading providers worldwide to address mental healthcare gaps.

Best used for

Ideal for health insurance companies and healthcare providers who need to increase access to care, engage website visitors, and capture leads. Especially valuable for automating patient onboarding, answering common questions, and providing immediate support to overcome barriers to care.

Common actions

automate patient engagement

capture healthcare leads

provide conversational support

gather patient insights

streamline patient onboarding

Capabilities

Key features

AI chat assistant
Lead capture
Session booking
Instant Q&A
Live chat integration
Emotional support chat
User insights

Target Audience

doctor

Integrations

Not yet documented

Pricing & Plans

Likely Not Free

Not publicly disclosed. Check cass.ai for current pricing.

FAQs

What types of care can Cass AI assist with?

Cass AI can assist with various care types, including diabetes management, stress and sadness, and general nurse and physician care. It helps engage members and provide information relevant to these health areas, increasing access to support and resources.

How does Cass AI help businesses convert website visitors?

Cass AI acts as an AI onboarding assistant, automatically engaging visitors, capturing leads, and booking sessions 24/7. It provides intuitive conversations to address visitor concerns and obstacles, helping to convert them into qualified users for healthcare services.

Can Cass AI integrate with human support?

Yes, Cass AI includes a feature called Cass Copilot, which allows qualified visitors to instantly live chat or have calls with real human staff. This ensures a seamless transition from AI-powered assistance to personalized human interaction when needed.

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