Shypd.aiThe largest open index of AI toolsdaisee is an AI voice analytics tool that provides contact center quality assurance software. It enhances customer experience, evaluates agent performance, and rapidly transcribes 100% of calls.
About
daisee offers AI voice analytics and contact center quality assurance software designed to give businesses a deeper understanding of customer interactions. The platform manages agents, enhances productivity, rapidly transcribes calls with over 90% accuracy, evaluates performance, and improves quality assurance standards. It augments human intelligence by automatically revealing compliance gaps, caller sentiment, and underlying reasons for customer contact. daisee utilizes Artificial Intelligence, advanced natural language processing, and sentiment analysis to accelerate revenue generation through actionable insights, identifying emotions and instances of non-compliance. It also boosts agent productivity by surfacing AI-driven insights about team performance, ensuring high-value interactions.