Four/Four

Four/Four is a Data & Analytics tool that aggregates unstructured feedback from customer conversations. It helps product teams validate ideas, prioritize features, and automate research by turning raw feedback into actionable insights.

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At a glance

Pricing

Paid · Enterprise

Free tier

Yes

API

Skill level

Mixed

About

What is Four/Four?

Four/Four is a co-pilot for product teams, designed to aggregate and analyze unstructured feedback from customer conversations at massive scale. It helps identify key pain points, new opportunities, and enables faster decision-making to drive growth. The platform analyzes various channels like calls, tickets, emails, and surveys, centralizing product insights and expert opinions. It codifies strategy by turning raw feedback into themes, segments, and opportunities, auto-generating PRDs, personas, and journey maps. Key features include an AI Analyst for natural language Q&A, Workflows for automating actions, Topic Sets for AI-generated themes, and Monitor dashboards for tracking feedback trends. It integrates with over 30 platforms including CRMs, communication tools, and product management systems.

Best used for

Ideal for product managers, sales, marketing, and customer success teams who need to understand customer needs, validate product ideas, and prioritize features with evidence. Especially valuable for transforming raw customer conversations into actionable insights and automating feedback analysis across various channels.

Common actions

analyze customer feedback

prioritize product features

automate research tasks

track market sentiment

generate product documentation

CRM integration analyticsAI-powered data analysisConversation transcription

Capabilities

Key features

Aggregate customer feedback
AI Analyst Q&A
Automate insight workflows
Generate topic themes
Monitor feedback trends
Meeting Notetaker
CRM integration

Target Audience

product managersales professionalmarketing professionalcustomer success manager

Integrations

gongchoruszoomzendeskintercomsalesforcehubspotmicrosoft-dynamics+ 11 more

Pricing & Plans

Paid · Enterprise

💰 Pricing plans

FAQs

What is the pricing model for Four/Four?

Four/Four's pricing is based on the amount of content you process, not per seat, ensuring your whole team gets access. Plans start at £99/month for AI Analyst, £199/month for AI Researcher, and custom pricing for Enterprise, all billed annually. Free trials are available for the AI Analyst and AI Researcher plans.

Does Four/Four offer a free trial?

Yes, Four/Four offers free trials for both its AI Analyst and AI Researcher plans. This allows teams to test out features like the AI Analyst, Workflows, Monitor, and the Notetaker for meeting recording and analysis before committing to a paid subscription.

What types of customer feedback can Four/Four analyze?

Four/Four can ingest and analyze feedback from a wide range of sources, including calls (Zoom, Teams, Gong), ticketing systems (Zendesk, Intercom), CRMs (Salesforce, HubSpot), emails, and surveys. It centralizes these diverse data points to provide a unified view of customer insights.

Can Four/Four integrate with my existing CRM and project management tools?

Yes, Four/Four integrates with over 30 platforms. This includes CRMs like Salesforce, HubSpot, and Microsoft Dynamics, as well as project management tools such as Jira and Productboard. It also connects with communication platforms like Slack and various call recorders.

Does Four/Four provide a meeting notetaker?

Yes, the AI Researcher plan includes a Meeting Notetaker that automatically joins your Google Calendar and Outlook meetings. It records, transcribes with speaker identification, and extracts insights from every call, allowing your team to focus on the discussion.

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