Golem.Ai

Golem.ai, now Miralia, is an AI tool that intelligently processes and automates incoming messages and attachments. It focuses on explainable, transparent, and frugal AI for enhanced customer relations.

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At a glance

Pricing

Likely Not Free

Free tier

API

Yes

Skill level

Technical

About

What is Golem.ai?

Miralia, formerly Golem.ai, offers an intelligent and automated solution for processing incoming messages and their attachments. This AI tool is designed to classify, understand, and respond to messages automatically, while also automating repetitive tasks and enriching data in real-time. Miralia emphasizes a frugal, transparent, and predictable AI approach, ensuring compliance with regulations like the AI Act. It aims to improve customer relations by providing a reliable and explainable AI that supports human teams, leading to immediate and measurable ROI, relieved teams, and enhanced service quality. The solution is adaptable to various industries, including banking, insurance, retail, tourism, transport, and defense, offering tailored solutions for each sector's unique challenges.

Best used for

Ideal for businesses and organizations who need to automate the processing of incoming messages, extract key data from communications, and integrate AI with their existing CRM or business tools. Especially valuable for enhancing customer service efficiency and reducing manual workload across various industries.

Common actions

automate message processing

extract data from messages

classify incoming messages

integrate with existing tools

monitor process performance

Capabilities

Key features

Automated message processing
RPA solutions
Performance monitoring cockpit
Custom integrations
Multilingual support
Data extraction
Message classification

Target Audience

small business ownerstartup foundersales repmarketer

Integrations

Not yet documented

Pricing & Plans

Likely Not Free

Not publicly disclosed. Check miralia.ai for current pricing.

FAQs

What is the typical deployment time for Miralia?

The average deployment time for Miralia is between 4 to 6 weeks. This can vary based on project scope, including the number of business cases, integrations required, supported languages, and the desired level of automation.

What kind of messages can Miralia process?

Miralia can process various types of incoming messages and their attachments. It identifies request types, extracts key data, pre-fills fields in business tools, suggests responses, and routes messages to the correct department. It also triggers automations like appointment scheduling or contract termination.

Does Miralia support multiple languages?

Yes, Miralia is a multilingual solution that currently supports 24 languages, including German, English, Chinese, Korean, Danish, Spanish, French, Hungarian, Italian, Japanese, Norwegian, Dutch, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Swedish, Czech, and Turkish. New languages can be implemented with minimal effort.

Can Miralia prioritize emails based on urgency?

Yes, Miralia's Natural Language Understanding (NLU) capabilities allow it to detect multiple intentions within a message. This enables the system to prioritize emails based on the urgency of the detected intentions, ensuring critical communications are handled promptly.

How does Miralia integrate with existing business tools?

Miralia is available as an API, allowing it to connect seamlessly with your internal business tools. It offers key-in-hand integrations and the flexibility to build custom solutions, ensuring it fits into your existing technology stack without disruption.

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Also listed in

This tool also appears in

Productivity & Business › Email Management Data & Analytics › Web Scraping & Extraction Productivity & Business › Workflow Automation

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