IT Agent is an AI-powered IT management platform offering remote monitoring, automated patching, and intelligent automation. It provides a single platform for RMM, patching, and IT automation, starting at $49/month per technician.
IT Agent is an AI-powered IT management platform designed to make IT admins superhuman by consolidating remote monitoring, patching, and IT automation into a single, intuitive platform. It offers state-of-the-art remote access powered by Duet Display, automated OS and application patching with crowdsourced disruption intelligence, and AI-powered alerts, scripting, and auto-resolution. The platform caters to MSPs, internal IT teams, security teams, and business owners, enabling them to manage IT operations efficiently, reduce vulnerability windows, and automate routine tasks. Key features include a full RMM dashboard, configuration policies, intelligent alerts, AI-suggested auto-resolutions, and automatic documentation, all accessible through a natural language interface.
Best used for
Ideal for MSPs managing multiple client environments, IT teams overseeing company endpoints, and business owners needing to manage their entire IT operation efficiently. Especially valuable for those seeking to automate patching, leverage AI for alerts and auto-resolution, and consolidate IT tools into one platform.
Common actions
monitor IT infrastructure
automate patching
manage remote access
streamline IT operations
resolve IT issues
SaaSremote workproductivity
Capabilities
Key features
AI-powered RMM
Automated OS/app patching
Intelligent automation
Remote access
Configuration policies
AI auto-resolution
Auto-documentation
Target Audience
developersmall business owner
Integrations
halo-psasentinelone
Pricing & Plans
Freemium · Paid · Enterprise · Starting at USD 49.00
$49/month per technician for Lite, $99/month per technician for full RMM suite.
FAQs
What is the difference between IT Agent Lite and IT Agent plans?
IT Agent Lite, starting at $49/month per technician, includes OS patching, remote desktop control, and ad-hoc support. The IT Agent plan, at $99/month per technician, adds a full RMM suite, automated app and OS patching, and priority support, making it suitable for more comprehensive IT management needs.
Does IT Agent offer solutions for Managed Service Providers (MSPs)?
Yes, IT Agent provides specific plans for MSPs, including client-separated dashboards and multi-tenant management. The Enterprise plan for MSPs also offers white-label options and custom API integrations, allowing for tailored solutions to manage multiple client environments effectively.
Can IT Agent help with security and compliance?
IT Agent helps security teams reduce Mean Time To Resolution (MTTR) and close vulnerability windows faster through automated patching and intelligent alerts. It also offers enterprise-grade security with end-to-end encryption and a zero-trust architecture, ensuring secure IT operations.
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