Keeyu

Keeyu is an E-commerce tool that proactively prevents post-purchase complaints for e-commerce brands. It uses AI to detect and resolve fulfillment, shipping, and returns issues before customers are impacted.

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At a glance

Pricing

Paid

Free tier

API

Yes

Skill level

Mixed

About

What is Keeyu?

Keeyu is an AI-powered platform designed to revolutionize post-purchase e-commerce operations by preventing customer complaints before they arise. It helps e-commerce brands proactively identify and resolve issues related to fulfillment, shipping, and returns. The platform offers automated issue handling, real-time proactive alerts, and a unified view for tracking every order from purchase to delivery, including FIFO and returns. Keeyu integrates seamlessly with various storefronts, WMS, ERPs, helpdesks, and carriers, enabling a scalable and efficient CX and operations tech stack. By automating repetitive post-purchase workflows, Keeyu reduces manual work, frees up CX and ops teams for strategic tasks, and ultimately enhances customer loyalty and retention.

Best used for

Ideal for e-commerce brands and shopify owners who need to prevent customer complaints, automate post-purchase operations, and gain real-time visibility across fulfillment, delivery, and returns. Especially valuable for reducing WISMO tickets and improving customer loyalty by resolving issues before they impact customers.

Common actions

prevent customer complaints

automate post-purchase operations

track e-commerce orders

resolve shipping issues

manage returns proactively

Capabilities

Key features

Automate issue handling
Proactive alerts
Unified order tracking
AI workflows
Ask Keeyu AI Assistant
Integrate with storefronts
Multi-brand management

Target Audience

shopify ownersmall business ownerstartup founder

Integrations

shopifybigcommercemagentoerplynetsuitecin7starshipitsendcloud+ 20 more

Pricing & Plans

Paid · Starting at USD 1.00

Starter $950 /per Month; Grow $1,950 /per Month

FAQs

How much does Keeyu cost?

Keeyu's pricing scales with your order volume, starting at $1000 per month for 3,000 orders. Plans increase based on your tier and include the core platform, integrations, and unlimited users. Annual billing offers a 15% discount.

Can I change my Keeyu plan as my business grows?

Yes, you can upgrade or downgrade between tiers at any time. Changes take effect at the start of your next billing cycle, and any differences will be prorated. Order volume is reviewed quarterly for adjustments.

What is the difference between Ask Keeyu and AI Workflows?

Ask Keeyu is a conversational AI assistant that answers questions about your operations in plain English. AI Workflows, on the other hand, automate repetitive tasks like flagging stuck orders or routing issues to teams without manual intervention.

How long does it take to implement Keeyu?

Most teams go live within five working days. Keeyu handles integrations, data mapping, and initial configuration, with a dedicated onboarding specialist guiding the setup. Your team's effort is typically 2-3 hours.

Does Keeyu offer a trial period?

Keeyu offers a paid proof of concept with a full refund after 30 days if you decide not to proceed. All subscriptions are month-to-month with no lock-in contracts, allowing flexibility.

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Also listed in

This tool also appears in

Customer Support & CX › Customer Success Data & Analytics › Real-Time Analytics Productivity & Business › Workflow Automation

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