KNO

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KNO is an AI assistant for Slack that provides precise and quick answers to user queries. It integrates directly into Slack workspaces, offering conversational assistance for various topics.

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At a glance

Pricing

Free

Free tier

Yes

API

Skill level

Non-technical

About

What is KNO?

KNO is an AI assistant designed to integrate seamlessly into Slack workspaces, providing users with precise and quick answers to their questions. It leverages OpenAI's GPT3 model, trained on a vast amount of web data, and can also prioritize knowledge from custom prescribed sources like internal help resources. KNO is designed to enhance productivity by offering instant help, supporting field and support staff, and enabling sales teams. It ensures privacy by keeping user questions walled within its algorithm and never associating them with user identity. The tool is currently free to use and can be easily installed on any Slack workspace.

Best used for

Ideal for employees and teams who need to quickly access information, get support for technical questions, and streamline internal communication. Especially valuable for organizations looking to enhance productivity and provide instant assistance within their Slack environment.

Common actions

get answers

provide assistance

enhance knowledge

streamline communication

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Capabilities

Key features

Slack integration
Custom knowledge sources
OpenAI GPT3 model
Privacy-focused algorithm
Customer support redirection

Target Audience

employeeteam leadersales professionalcustomer support agent

Integrations

slack

Pricing & Plans

Free

FAQs

How do I install KNO on my Slack workspace?

To install KNO, log into your Slack workspace, go to 'Browse Apps' by clicking the '+' symbol next to the Apps tab, search for KNO, and select it. You can then start asking questions directly or add it to a Slack channel.

Can KNO be trained on specific company knowledge?

Yes, KNO can prioritize knowledge from custom prescribed sources, such as your own help resources. While it defaults to OpenAI's GPT3 model, you can teach it to focus on specific topics relevant to your product or company.

Is KNO free to use?

Yes, KNO is currently free to use. The developers state that it is one of the few good things in life that come free, encouraging users to try it out without any cost.

What kind of questions can KNO answer?

KNO is proficient at answering general and technical questions, particularly around AI and ML. However, it can also surprise users by providing answers to non-technical queries, making it a versatile assistant for various topics.

How does KNO ensure user privacy?

KNO prioritizes user privacy by ensuring that all questions asked remain walled inside its algorithm. Your identity is never associated with the questions, and the information stays within the system, as detailed in their Privacy Policy.

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