Netverge

Netverge is an AI-powered network monitoring and IT platform that unifies monitoring, documentation, and ticketing. It helps MSPs and multi-site businesses streamline operations and improve response times with AI-driven insights.

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At a glance

Pricing

Paid · Usage-based

Free tier

Yes

API

Skill level

Technical

About

What is Netverge?

Netverge is an AI-powered network operations platform designed for Managed Service Providers (MSPs) and enterprises, unifying monitoring, documentation, and ticketing into a single system. It features Artemis AI, an agentic AI engine that automates ticket triage, performs root-cause analysis, and handles routine tasks, allowing IT teams to focus on complex problems. The platform offers real-time infrastructure monitoring with over 28 sensors and AI-powered event correlation. Its 360° Client Knowledge Graph provides a unified view of client information, including documents, passwords, network topology, and ticket history, eliminating context-switching. Netverge also includes Vergepoints, on-site monitoring devices that provide full network visibility with built-in sensors, and an Artemis Agent Designer for creating custom AI automations without coding.

Best used for

Ideal for MSPs and enterprises who need to unify network monitoring, documentation, and ticketing, automate IT operations, and gain deep visibility into their infrastructure. Especially valuable for organizations managing multiple client environments or complex multi-site networks, aiming to reduce mean time to resolution and improve team efficiency.

Common actions

monitor network performance

automate IT operations

manage client infrastructure

diagnose network issues

centralize documentation

Capabilities

Key features

AI-powered network monitoring
Agentic AI for ticketing
360° Client Knowledge Graph
Custom AI agent designer
Vergepoint hardware monitoring
Real-time infrastructure monitoring
Automated ticket triage

Target Audience

developer

Integrations

Not yet documented

Pricing & Plans

Paid · Usage-based

Not publicly disclosed. Check netverge.com for current pricing.

FAQs

How does Netverge pricing work?

Netverge starts at $299/month for the Starter Package, which includes 100 clients, 100 sites, 150 monitoring sensors, and core features. Vergepoints are $49/device/month, and à la carte add-ons are $100/month each. AI credits are also included, with different pricing tiers for token usage.

What is Artemis AI and how does it help my team?

Artemis is Netverge's agentic AI engine that automates ticket triage, performs root-cause analysis on network issues, and handles routine tasks like client notifications. This allows your team to focus on complex problems rather than repetitive work, improving efficiency and response times.

Can I build custom AI automations without coding?

Yes, the Artemis Agent Designer allows you to create custom AI agents using a visual drag-and-drop builder. You can automate workflows such as escalation routing, SLA monitoring, proactive alerts, and client reporting without requiring any development experience.

What are Vergepoints and why do I need them?

Vergepoints are on-site monitoring devices that provide full network visibility. Each unit includes four built-in sensors for QoE Monitoring, End-to-End Path Probe, SNMP Monitoring Scout, and Web Application Monitoring. They help detect and often self-clear issues before they impact end users.

Is Netverge built for MSPs, enterprises, or both?

Netverge is designed for both MSPs and enterprises. MSPs can manage multiple client environments from a single pane of glass with multi-tenant support, while enterprises can monitor internal infrastructure, automate IT operations, and reduce mean time to resolution across their organization.

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