Obi

Obi is a Customer Support & CX tool that provides a voice AI agent for customer onboarding and user activation. It uses voice and on-screen awareness to guide users, share best practices, and answer questions in real time.

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At a glance

Pricing

Usage-based · Custom

Free tier

API

Skill level

Non-technical

About

What is Obi?

Obi by Cor is a leading voice AI agent designed to scale customer onboarding and user activation without increasing headcount. It learns your product from existing training videos and workflows, then proactively guides users through a conversational interface, either via video call or in-app integration. Obi offers on-screen awareness, tailoring the experience to individual user segments and providing real-time answers to questions. It also provides visibility into user drop-offs and common blockers, allowing for continuous improvement of the onboarding process. Available 24/7 in multiple languages, Obi aims to accelerate activation, boost adoption, and eliminate manual handholding, making complex product training engaging and accessible.

Best used for

Ideal for startup founders and product managers who need to scale customer onboarding, reduce manual support efforts, and improve user activation. Especially valuable for businesses with complex products requiring detailed training, enabling users to learn at their own pace and convenience.

Common actions

automate onboarding

guide users

answer questions

scale training

improve adoption

artificial intelligenceAudioCustomer success

Capabilities

Key features

Voice AI agent
On-screen awareness
Real-time guidance
Tailored user experience
Session reports
Multi-language support
Automated training

Target Audience

startup founderproduct managermarketersales rep

Integrations

Not yet documented

Pricing & Plans

Usage-based · Custom

Not publicly disclosed. Check getcor.ai for current pricing.

FAQs

How is Obi different from other onboarding tools like tooltips or videos?

Obi is a customer-facing AI agent that simulates a human-led onboarding session, complete with voice and on-screen awareness. Unlike tooltips, it doesn't require UI modifications, and unlike videos or articles, it offers interactive, real-time guidance that adapts to the user's specific needs and questions, all within the app.

How long does it take to implement Obi and get it running?

Obi's training is largely automated; uploading a training video can make your course ready in 5-10 minutes. Deployment is straightforward, typically involving a small JavaScript snippet or Google Tag Manager, which takes minutes for a development team to implement. A proof of concept can be deployed via a link and screen share.

How does Obi learn and stay updated with product changes?

Obi learns from your existing training videos, documentation, and knowledge base. You can update its knowledge anytime by adding new content or by using its built-in AI Training Mode, where you can teach Obi new information interactively, similar to training a new employee.

What is Obi's pricing model?

Obi uses a tiered, usage-based pricing model, where you pay based on the time your users spend interacting with the AI agent. Plans are available for various usage levels, and you can contact them directly for a tailored quote to match your specific needs and rollout phases.

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