How does Patient Waitlist Management fill cancelled appointments?
When a cancellation is detected via your EHR, our AI immediately calls patients on your waitlist, starting with those most likely to accept. It handles the conversation, confirms the booking, and updates your system, all within minutes and without staff involvement.
What is the pricing model for Patient Waitlist Management?
We offer a freemium model. You get 10 free bookings per month. After that, we charge $25 per successfully filled appointment. There are no setup fees, monthly minimums, or charges for calls that don't result in a booking.
Is Patient Waitlist Management HIPAA compliant?
Yes, we are fully HIPAA compliant and SOC 2 Type II certified. All patient data is encrypted in transit and at rest. We also sign Business Associate Agreements (BAAs) with all healthcare clients to ensure data security.
Which EHR systems does Patient Waitlist Management integrate with?
We integrate with all major EHR systems, including Epic, athenahealth, Cerner, eClinicalWorks, Medplum, Elation, Healthie, DrChrono, Canvas, Tellescope, NextGen, Practice Fusion, Kareo, and AdvancedMD. We can also integrate with any other system.
How quickly can a clinic get started with the service?
Most clinics are up and running within 1-2 weeks. Our team handles the entire EHR integration process at no additional cost, ensuring zero disruption to your existing workflows and a seamless setup.