SmartQED - Fix It Faster, Easier, Smarter

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smartQED is an AI-powered visual problem and incident collaboration tool that helps teams fix issues faster. It provides visual investigation maps and AI-driven recommendations to accelerate root cause analysis.

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At a glance

Pricing

Freemium · Paid

Free tier

Yes

API

Skill level

Technical

About

What is smartQED - Fix it Faster, Easier, Smarter?

smartQED is an AI-powered visual workspace designed for efficient collaborative investigations and root cause analysis. It helps teams solve incidents up to 50% faster by providing visual Investigation Maps that organize causes, fault status, evidence, and actions. The integrated AI-powered Recommendation Engine continuously analyzes past problems to suggest likely causes and solutions for new issues, augmenting human intelligence with machine learning. This tool is ideal for operations, support, SRE, DevOps, and maintenance teams, aiming to reduce resolution times, track progress, reuse knowledge, and increase team productivity by 30% or more.

Best used for

Ideal for operations, support, and SRE teams who need to reduce incident resolution times, efficiently conduct root cause analysis, and improve collaborative problem-solving. Especially valuable for organizations looking to leverage AI for faster insights and knowledge reuse in their incident management processes.

Common actions

solve incidents faster

analyze root causes

collaborate on problems

get problem recommendations

visualize investigations

Capabilities

Key features

AI-powered investigation maps
Intelligent recommendation engine
Collaborative visual workspace
Automated summary reports
Jira and Slack integration
Root cause analysis

Target Audience

developerproduct managerstartup founder

Integrations

jiraslackms-teams

Pricing & Plans

Freemium · Paid

Not publicly disclosed. Check smartqed.ai for current pricing.

FAQs

What is the pricing structure for smartQED?

smartQED offers a freemium model, with a free plan for teams of up to 5 users. Paid plans start at $10/user/month or $100/user/year for the Team plan, scaling up to Business and Business Plus tiers with more features and users.

Does smartQED integrate with other tools?

Yes, smartQED offers integrations with popular collaboration and project management tools. Specifically, it has dedicated apps for Jira and Slack, and also supports integration with MS Teams for enhanced workflow and communication.

How does smartQED's AI help in problem-solving?

smartQED's AI-powered Recommendation Engine continuously analyzes your past solved problems. It uses this learning to recommend likely causes and solutions for new problems, effectively jumpstarting investigations and augmenting human intelligence with machine learning insights.

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Also listed in

This tool also appears in

Research & Education › Knowledge Management Productivity & Business › Team Collaboration Productivity & Business › Workflow Automation

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