Ting AI

Ting AI is an AI sales assistant that automates administrative tasks for sales teams. It auto-generates follow-ups, updates CRM, and summarizes calls, allowing reps to focus on selling.

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At a glance

Pricing

Paid · Freemium

Free tier

Yes

API

Skill level

Mixed

About

What is Ting AI?

Ting AI is an AI sales assistant designed to enhance the efficiency of B2B sales teams by automating administrative tasks. It records and transcribes sales calls, then leverages AI to summarize key details, generate follow-up emails, and update CRM systems automatically. This frees up sales representatives from manual data entry and note-taking, enabling them to concentrate on closing deals. The tool also provides AI-powered coaching and analytics to refine sales techniques and optimize strategies, supporting sales leaders, managers, and reps in improving performance and consistency across the team. Ting AI integrates with major CRMs like HubSpot and Salesforce and supports over 100 languages.

Best used for

Ideal for B2B sales teams who need to automate post-call administrative tasks, gain insights from sales conversations, and improve overall sales performance. Especially valuable for reducing manual CRM updates, generating follow-up emails, and providing AI-powered coaching to sales reps.

Common actions

transcribe calls

summarize meetings

automate CRM

generate emails

analyze sales conversations

coach sales teams

Capabilities

Key features

Record sales calls
Transcribe sales conversations
Summarize meetings
Automate CRM updates
Generate follow-up emails
AI-powered coaching
Multilingual support

Target Audience

sales repsales managersales leader

Integrations

hubspotsalesforcegoogle-calendar

Pricing & Plans

Paid · Freemium

Not publicly disclosed. Check tingai.io for current pricing.

FAQs

What CRM systems does Ting AI integrate with?

Ting AI integrates seamlessly with HubSpot for users with the Pro license. For those on the Business license, it also offers integration with Salesforce, allowing for automatic updates and streamlined data management within your existing CRM workflows.

How accurate are Ting AI's call transcriptions?

Ting AI utilizes an optimized speech-to-text model, achieving a high accuracy rate of 85%-90%. This is significantly higher than typical off-the-shelf models. Its technology focuses on identifying topics discussed, making it resilient to minor transcription errors.

Does Ting AI support multiple languages for sales calls?

Yes, Ting AI is fluent in 102 languages, including Catalan. This extensive multilingual support ensures that whether your sales team operates locally or globally, the tool can accurately transcribe and analyze conversations across diverse linguistic backgrounds.

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