TrueStatus

TrueStatus is a Productivity & Business tool that provides a visual project tracker for service businesses. It helps reduce client status calls by offering real-time updates via a single link, with no app or login required for clients.

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At a glance

Pricing

Freemium · Paid

Free tier

Yes

API

Skill level

Non-technical

Product Hunt

About

What is TrueStatus?

TrueStatus is a client project tracker designed for service businesses like contractors, home builders, and auto shops, aiming to reduce client status calls by up to 80%. It allows businesses to show clients exactly what they paid for through a visual roadmap, including photos, text, and voice notes. Clients receive a single link to view project progress 24/7, eliminating the need for app downloads or logins. The platform offers ready-made templates for various industries, enabling quick setup. Businesses can update project stages from any browser, adding media and notifying clients with a single tap, fostering transparency and trust without the bloat of all-in-one business software.

Best used for

Ideal for service businesses like contractors, home builders, and auto shops who need to provide transparent project updates, reduce frequent client status calls, and build client trust. Especially valuable for visually demonstrating work progress and milestones without requiring clients to download an app or log in.

Common actions

track client projects

share project updates

reduce client calls

improve client transparency

manage project progress

productivitycustomer communicationTask management

Capabilities

Key features

Visual project roadmap
Photo and media uploads
Text and voice notes
One-link client access
No client app/login
Industry templates

Target Audience

contractorshome buildersauto shop ownersservice business owners

Integrations

Not yet documented

Pricing & Plans

Freemium · Paid

Not publicly disclosed. Check truestatus.net for current pricing.

FAQs

What types of businesses can benefit from TrueStatus?

TrueStatus is designed for any service business where client trust and reputation are crucial. This includes contractors, home builders, auto body shops, IT developers, law firms, and non-profits, among others. It helps these businesses keep clients informed and reduce status update calls.

Do clients need to download an app or create an account to view project updates?

No, clients do not need to download an app or create an account. TrueStatus provides a unique, single link for each project, allowing clients to view real-time updates, photos, and notes directly in their web browser on any device. This ensures zero friction for client access.

What is included in the free plan?

The free 'Starter' plan includes one project with 50 MB of storage. It supports photos, voice notes, and archiving, with a per-file maximum of 50 MB. This allows businesses to try out the core features and manage a single project without any cost or credit card requirement.

Can I customize project templates for my specific industry?

TrueStatus offers ready-made templates for common industries like home builders, contractors, and auto body shops to help you get started quickly. While it doesn't explicitly state full customization, these templates are designed to streamline setup and allow you to add your specific clients and progress.

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Subcategories trending in Productivity & Business

Workflow Automation Strategy & Planning HR & Recruiting Document Management Legal & Compliance Team Collaboration

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Also listed in

This tool also appears in

Customer Support & CX › Customer Success

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