Wittify.Ai

Wittify.ai is a Customer Support & CX tool that launches omnichannel conversational AI agents for customer service. It offers a no-code builder for voice and text agents, supporting Arabic dialects and enterprise-grade security.

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At a glance

Pricing

Freemium · Paid · Enterprise

Free tier

Yes

API

Yes

Skill level

Non-technical

About

What is Wittify.ai?

Wittify.ai is an omnichannel conversational AI platform designed for customer service, enabling businesses to launch voice and chat AI agents in minutes using a no-code builder. It specializes in Arabic-first conversational AI, supporting over 25 dialects, and offers features like natural, human-like conversations, customer identification, and actions across systems. The platform helps resolve common questions 24/7, qualify leads, book appointments, and handle inbound calls, integrating with CRMs and ERPs. Wittify.ai is built for enterprise and government use, boasting ISO 9001, ISO 27001, and ISO 22301 compliance, local data residency, and on-premise hosting options.

Best used for

Ideal for businesses and government entities who need to automate customer support, qualify leads, and handle inbound calls across multiple channels. Especially valuable for organizations operating in the MENA region requiring Arabic-first conversational AI with enterprise-grade security and compliance.

Common actions

automate customer service

deploy AI agents

handle inbound calls

qualify leads

manage customer interactions

Capabilities

Key features

Omnichannel voice/text AI agents
Arabic voice AI (25+ dialects)
No-code agent builder
Agentic AI workflows
CRM/ERP integrations
ISO 27001/9001/22301 compliant
Local data residency

Target Audience

customer service managerscontact center managersenterprise it managersgovernment agencies

Integrations

whatsappmessengerinstagramfacebookx

Pricing & Plans

Freemium · Paid · Enterprise

Not publicly disclosed. Check wittify.ai for current pricing.

FAQs

Does Wittify.ai require coding skills to build an agent?

No, Wittify.ai is a fully no-code platform. Users can describe their agent's desired actions, upload documents, configure channels, and deploy agents using a visual interface without any engineering background.

Which Arabic dialects does Wittify.ai support?

Wittify.ai supports over 25 Arabic dialects, ensuring natural and fluent conversations with customers across various regions. This includes specific support for Saudi dialect, among others.

What security certifications does Wittify.ai hold?

Wittify.ai is ISO/IEC 27001:2022 certified for information security, ISO 9001:2015 for quality assurance, and ISO 22301:2019 for business continuity. It also offers local data residency and on-premise hosting options.

What happens if the AI agent cannot answer a question?

Wittify.ai agents are designed with smart human handoff capabilities. If the AI cannot resolve a query, it can seamlessly transfer the conversation to a human agent with the full conversation context, ensuring no customer issue is left unresolved.

Can Wittify.ai integrate with existing CRM or ERP systems?

Yes, Wittify.ai offers seamless integrations with various CRMs, help desks, and business systems. It provides pre-built connectors and a full REST API for custom workflows, allowing agents to take actions like updating records or raising tickets.

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Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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