Zahoree CX
Visit ToolZahoree CX is a customer support and CX solution that combines managed services and AI to transform customer experiences. It offers AI-driven assistance for agents, automated training, and insightful analytics.
Zahoree CX is a customer support and CX solution that combines managed services and AI to transform customer experiences. It offers AI-driven assistance for agents, automated training, and insightful analytics.
About
Zahoree CX, formerly Infolink-exp, provides a hybrid customer support outsourcing solution that integrates managed services with AI technology. The platform aims to transform customer interactions into positive experiences, leveraging over 20 years of industry expertise. Key offerings include AI ZWingman, which uses generative AI for agent training, real-time assistance, and operational analytics. Zahoree also provides L1/L2 customer support, CX insights, technical support, cross-selling/up-selling, AI-human augmentation, and QA automation. The solution is designed for smart scalability, transformational CX, and revenue generation, helping businesses optimize their customer support operations with advanced analytics and AI capabilities.