Zapier

Zapier is an AI orchestration platform that automates AI workflows, agents, and apps across 9,000+ connections. It enables businesses to build and scale AI initiatives with governed access and complete visibility.

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At a glance

Pricing

Freemium · Enterprise

Free tier

Yes

API

Yes

Skill level

Mixed

About

What is Zapier?

Zapier is a leading AI orchestration platform designed to automate AI workflows, agents, and applications across a vast ecosystem of over 9,000 integrated apps. It empowers businesses to build and scale AI initiatives with robust governance, allowing teams to confidently deploy AI solutions while maintaining control over models, access, and data. Key features include AI automation, custom chatbot creation, AI agent development, and workflow planning with AI Canvas. Zapier provides enterprise-grade security, SOC 2 compliance, and comprehensive visibility into all AI actions, making it ideal for organizations looking to integrate AI safely and effectively into their operations.

Best used for

Ideal for marketers, sales reps, and small business owners who need to automate repetitive tasks, integrate various business applications, and deploy AI agents or chatbots. Especially valuable for organizations seeking to scale AI initiatives with robust governance and security across diverse teams.

Common actions

automate tasks

integrate apps

create chatbots

build AI agents

manage workflows

zapiertechnical supportworkflow designpersonalized assistance

Capabilities

Key features

Automate AI workflows
Create AI agents
Build AI chatbots
9,000+ app integrations
AI orchestration platform
Enterprise-grade security
Workflow planning with AI

Target Audience

marketersales repsmall business ownerstartup founder

Integrations

netsuitesalesforcehubspotslackchatgptmicrosoft-dynamics-crmmicrosoft-teamszendesk+ 21 more

Pricing & Plans

Freemium · Enterprise

Free

FAQs

What is Zapier MCP Connect?

Zapier MCP Connect allows you to connect AI agents like Claude and ChatGPT to thousands of apps without needing to write code. It provides a governed connection to over 9,000 applications, enabling AI to take action across your business tools autonomously.

How does Zapier ensure security and governance for AI automation?

Zapier offers enterprise-grade security features including SOC 2 (Type II) compliance, GDPR + CCPA adherence, and platform controls like action restrictions, managed connections, and AI guardrails. It provides complete visibility with audit trails for all AI actions.

Can I use my own AI models with Zapier?

Yes, Zapier supports Bring Your Own Model (BYOM), allowing you to run AI through your own infrastructure, including services like Amazon Bedrock. This ensures you can adopt AI automation while maintaining existing security, compliance, and access controls.

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