AmoCRM 2.0

Kommo is an AI CRM for sales and messaging automation, designed for messenger-based sales. It helps businesses manage conversations across platforms like WhatsApp, Instagram, and TikTok, automating sales pipelines and customer interactions.

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At a glance

Pricing

Paid

Free tier

API

Yes

Skill level

Non-technical

About

What is amoCRM 2.0?

Kommo, formerly amoCRM 2.0, is an AI-powered conversational CRM built specifically for messenger-based sales. It centralizes communications from platforms like WhatsApp, Instagram, TikTok, and other channels into a unified inbox, allowing businesses to manage customer relationships efficiently. The tool features an AI agent for answering FAQs and driving sales, automated pipeline management to ensure leads progress, and booking management for scheduling meetings. Kommo aims to streamline sales processes, reduce manual busywork, and enhance customer engagement through AI automations, making it ideal for teams looking to optimize their messaging and sales workflows.

Best used for

Ideal for small business owners and marketers who need to centralize customer communications, automate sales processes, and manage leads across various messaging platforms. Especially valuable for businesses relying heavily on WhatsApp, Instagram, and TikTok for sales and customer engagement.

Common actions

automate sales

manage customer conversations

streamline messaging

track sales pipeline

integrate messengers

mobile_appios

Capabilities

Key features

AI agent
Unified inbox
Customizable pipeline
Sales automation
Messenger integrations
Booking management
Broadcast messaging

Target Audience

small business ownermarketer

Integrations

whatsappinstagramtiktokshopifylazadanuvemshop

Pricing & Plans

Paid

Free

FAQs

What is the minimum subscription period for Kommo?

Kommo does not currently offer monthly payment options. The minimum subscription period required for all plans is 6 months, ensuring a longer-term commitment to the platform's features and benefits.

Can I get a refund if I cancel my Kommo subscription?

Yes, Kommo allows refunds for the unused portion of your subscription period. You can request a refund by contacting their customer support team directly through your account or by emailing support@kommo.com.

Which Kommo plan is needed to integrate messenger apps?

You only need the Base plan to integrate all your messengers, including WhatsApp, Instagram, and TikTok. This plan also supports over 100 other integrations available on their marketplace.

Does adding more users increase my AI agent messaging limit?

No, adding more seats to your Kommo account only provides platform access to additional team members. The AI agent is a separate add-on feature and must be purchased independently, as its messaging limit is not tied to the number of users.

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