Beside (M1): AI Receptionist

Beside (M1) is an AI Agents & Automation tool that provides an AI receptionist for businesses. It offers unlimited calls and texts, smart notes, and integrates with over 7,000 platforms to streamline communication.

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At a glance

Pricing

Freemium · Paid

Free tier

Yes

API

Skill level

Non-technical

About

What is Beside (M1): AI Receptionist?

Beside (M1) is an AI-powered phone assistant designed for US and Canadian businesses, acting as a 24/7 AI receptionist for calls and texts. It provides a dedicated business number, automatic transcription and summaries of conversations, and features like appointment booking and lead capture. The tool aims to replace traditional receptionists by handling inbound communications, qualifying leads, and routing calls to the right person. It offers unlimited calls and texts, AI notes after each interaction, daily recaps, and integrates with over 7,000 applications including major CRMs. Beside supports team collaboration, multiple phone numbers, and is available across web, iOS, Android, and macOS platforms.

Best used for

Ideal for small business owners and real estate agents who need to automate inbound calls and texts, qualify leads, and book appointments efficiently. Especially valuable for those looking to streamline customer communication, reduce administrative burden, and ensure no call or text goes unanswered, even after hours.

Common actions

automate calls

manage customer communication

qualify leads

book appointments

summarize conversations

mobile_appios

Capabilities

Key features

AI receptionist
Unlimited calls/texts
AI call notes
Appointment booking
Lead qualification
Call routing
Voice cloning

Target Audience

small business ownerreal estate agentfreelancerstartup founder

Integrations

pipedrivemonday-crmzapierodoo

Pricing & Plans

Freemium · Paid

Free

FAQs

How quickly can I get started with Beside?

You can get started in about 10 minutes. After downloading the app and completing the setup, your AI Receptionist goes live immediately, capturing lead details, summarizing calls, and syncing information to your CRM without manual entry.

Does Beside integrate with my existing business tools?

Yes, Beside integrates directly with major CRMs and connects to over 7,000 platforms via Zapier. Every call automatically creates a new contact, logs summaries and recordings, and pushes extracted details into your existing systems.

Can Beside handle calls outside of business hours?

Your AI Receptionist picks up 24/7 by default, including evenings, weekends, and holidays. You can also set specific business hours, so calls ring your team during the day and are routed to the AI Receptionist outside of those windows.

Can I keep my existing phone number with Beside?

Yes, you have the option to either port your existing number to Beside or forward calls from your current carrier. This means your callers can continue dialing the same number without any changes on their end.

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