Chat Data

Chat Data is an AI Agents & Automation tool that allows users to build custom AI agents and chatbots for customer support. It offers multi-platform deployment, HIPAA compliance, and live chat escalation.

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At a glance

Pricing

Freemium · Paid

Free tier

Yes

API

Yes

Skill level

Mixed

About

What is Chat Data?

Chat Data is an AI agent and chatbot platform designed for customer support automation. Users can build custom AI agents from their documents or website content and deploy them across various platforms including websites, WhatsApp, Slack, and Instagram. The platform emphasizes HIPAA compliance, making it suitable for healthcare applications, and offers a real-time API for integration. Key features include live chat escalation, workflow automation, and the ability to customize agent personalities and instructions. Chat Data provides flexible data input options, supporting PDF, TXT, HTML, DOCX files, text pasting, or website links for data scraping. It also supports multiple languages and offers a free plan for testing.

Best used for

Ideal for startup founders and sales reps who need to automate customer support, provide instant answers to common questions, and manage customer interactions across multiple channels. Especially valuable for businesses requiring HIPAA compliance or real-time API integration for their customer service operations.

Common actions

automate customer support

deploy chatbots

create AI agents

manage customer inquiries

Capabilities

Key features

Build custom AI agents
Multi-platform deployment
HIPAA compliant
Live chat escalation
Real-time API
Workflow automation
Multi-language support

Target Audience

startup foundersales rep

Integrations

whatsappslackinstagram

Pricing & Plans

Freemium · Paid

Not publicly disclosed. Check chat-data.com for current pricing.

FAQs

Does Chat Data offer a free plan?

Yes, Chat Data provides a free plan that includes 40 message credits and access to one agent with a 400,000 character limit. This allows users to evaluate the platform's capabilities before committing to a paid subscription.

Where is user data stored for Chat Data?

Chat Data's servers are located in Switzerland, ensuring that user data is physically stored within Swiss borders. The infrastructure utilizes Oracle Cloud and Azure Blob Storage services for data and file storage, respectively.

Can I integrate Chat Data's chatbot widget with my custom model backend?

Absolutely. Chat Data supports integrating its flexible chatbot widget with your custom model backend by providing a backend URL. This method is encouraged to minimize impact on their computing resources and offers greater customization.

How are message credits calculated in Chat Data?

Message credits are calculated based on the base model cost, content units (derived from text characters or number of files), and additional costs for features like reranking, medical knowledge base usage, or extensive user information. This ensures fair pricing based on request complexity.

What kind of data formats can I use to train my AI agents?

You can upload individual or multiple files in formats such as .pdf, .txt, .html, or .docx. Alternatively, you can paste text directly or provide a website link for data scraping to train your AI agents.

Trending

Subcategories trending in AI Agents & Automation

AI Frameworks & Infra General-Purpose Agents Workflow Agents Personal Assistants RAG & Document AI Voice Agents

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Also listed in

This tool also appears in

Customer Support & CX › AI Chatbots Marketing & Growth › Lead Generation Coding & Development › No-Code / Low-Code Data & Analytics › Real-Time Analytics

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