Corpus

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Corpus is a customer support tool that powers AI chatbots with ChatGPT to answer customer questions, resolve support tickets, and drive growth. It integrates with various data sources to provide accurate, instant responses 24/7.

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At a glance

Pricing

Freemium · Paid

Free tier

Yes

API

Yes

Skill level

Mixed

About

What is Corpus?

Corpus is an AI-powered chatbot platform designed to enhance customer support by leveraging ChatGPT. It connects to your existing data sources, such as websites, Notion, GitHub, Intercom, HubSpot, Zendesk, Google Drive, and various file types (PDFs, Word, Excel), to train chatbots that provide accurate, instant answers to customer inquiries. The platform helps reduce wait times, maximize customer satisfaction, and resolve a significant percentage of support requests automatically. Beyond chat, Corpus offers features like lead generation, custom domains, analytics, brand control, and team access. It supports multiple languages and allows for extensive customization of the chatbot's appearance and personality, making it a versatile solution for businesses aiming to improve their customer service and sales processes.

Best used for

Ideal for startup founders and marketers who need to provide instant 24/7 customer support, resolve support tickets efficiently, and gather insights from customer interactions. Especially valuable for businesses looking to reduce wait times and maximize customer satisfaction by leveraging AI-powered chatbots.

Common actions

automate customer support

answer customer questions

manage knowledge base

generate leads

analyze customer interactions

AI chatDocument AIsummarizationinformation extractionpdf chatKnowledge Baseresearch toolQ&A

Capabilities

Key features

AI-powered chatbot
Integrates with data sources
Customizable widget
Insights analytics
Multi-language support
Custom domain
Team access

Target Audience

startup foundermarketerproduct manager

Integrations

intercomzendeskhubspotnotiongithubgoogle-drivewordpressrss+ 6 more

Pricing & Plans

Freemium · Paid

Freemium

FAQs

Does Corpus offer a free plan?

Yes, upon signing up, you get one chatbot and 1,000 tokens to experiment with the platform. This free access is designed to help you understand the platform's capabilities and determine if it meets your needs before committing to a paid plan.

What content sources can Corpus use to train a chatbot?

Corpus can pull data from various sources including websites, Notion, GitHub, Intercom, HubSpot, Zendesk, Google Drive, Confluence, RSS feeds, and databases like Postgres and MySQL. It also supports file uploads in formats such as PDFs, Markdown, MS Word, and Excel.

Can I re-train my chatbot automatically when my content updates?

Absolutely. Corpus provides an API endpoint that you can use to automatically re-train your chatbot whenever your content grows or changes. This can be integrated into your content release workflow or used with tools like GitHub actions to keep your chatbot up to date.

What happens if the chatbot cannot answer a question?

To maintain accuracy, Corpus only provides answers sourced from your provided content. If it cannot find an appropriate response, it will inform the user and recommend contacting you directly via a contact form available within the chatbot widget.

Does Corpus support non-English content?

Yes, Corpus can understand and respond in several languages, including English, Spanish, French, German, Portuguese, Italian, Dutch, Russian, Arabic, and Chinese, with more languages continuously being added.

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