DriveCentric

DriveCentric is an AI-powered CRM and deal management tool designed for car dealerships. It helps dealerships sell more cars, follow up faster, and retain customers for life with automated lead responses and marketing.

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At a glance

Pricing

Paid · Custom

Free tier

API

—

Skill level

Mixed

About

What is DriveCentric?

DriveCentric is an AI-powered automotive CRM platform specifically designed for car dealerships to enhance customer engagement, streamline sales processes, and improve lead management. It features an AI assistant that responds to new leads within minutes, 24/7, ensuring no opportunities are missed. The platform integrates CRM and lead management, automated marketing, and BDC tools into a single hub, eliminating the need for multiple software solutions. Dealerships can leverage built-in texting, email, and live video communication, along with DMS and data integration. DriveCentric also offers mobile and Apple Watch apps, allowing sales teams to manage deals and engage customers from anywhere, ultimately helping turn car buyers into lifetime customers.

Best used for

Ideal for car dealerships who need to automate lead responses, manage their sales pipeline efficiently, and maintain customer relationships post-sale. Especially valuable for dealerships looking to improve follow-up speed, organize their sales team, and integrate various operational tools into a single platform.

Common actions

manage automotive leads

automate customer follow-ups

streamline dealership sales

enhance customer retention

integrate dealership data

Capabilities

Key features

AI-powered lead response
Automated marketing campaigns
Integrated communication tools
CRM and lead management
DMS and data integration
Mobile and Apple Watch apps
BDC tools

Target Audience

automotive sales managerscar dealership ownersbdc representativesautomotive sales professionals

Integrations

dmsinventory-feeds

Pricing & Plans

Paid · Custom

Contact for Pricing

FAQs

How is DriveCentric priced?

DriveCentric is priced based on the dealership's rooftop and the number of units sold, centered around its core Engagement Hub CRM. Pricing scales with the dealership's size and needs, with additional solutions like Automation Hub and AIM available as add-ons. Agreements are annual or multi-year, invoiced monthly.

What add-ons does DriveCentric offer?

Beyond the Engagement Hub, DriveCentric offers various add-ons including Automation Hub, AIM (Augmented Intelligence Marketing), Desking, Rates & Residuals, Genius Reply, Managed and Unmanaged Chat, Reputation Management, and Service Pipeline. All add-ons integrate seamlessly for a unified experience.

Are DriveCentric’s mobile and Apple Watch apps included in the subscription?

Yes, every DriveCentric CRM subscription includes full access to both the mobile and Apple Watch applications. This allows dealership teams to engage customers, send videos, and manage deals conveniently from any location.

What kind of support is included with a DriveCentric subscription?

All DriveCentric subscriptions include live chat and phone support from dealership experts. Additionally, customers receive a dedicated Customer Success Manager and access to DriveUniversity's on-demand training resources for comprehensive assistance.

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