GrupoGBI

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grupoGBI provides Conversational AI Virtual Assistants to revolutionize customer experience and modernize customer care operations. It offers voicebot, chatbot, and speech analytics platforms for businesses.

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At a glance

Pricing

Paid · Enterprise

Free tier

API

Skill level

Technical

About

What is grupoGBI?

grupoGBI specializes in providing Conversational AI Virtual Assistants designed to enhance customer experience and streamline customer care operations. Their offerings include a Conversational AI Voicebot Platform for immediate, secure service, an omnichannel Chatbot Platform for agile customer interaction management, and Speech Analytics with GreAI® data intelligence services to extract insights from customer conversations. The company focuses on applying advanced machine learning algorithms, data modeling, natural language processing, and automation to help businesses digitize processes, personalize assistance, and make data-driven decisions. They serve B2C companies in sectors like financial services, healthcare, and utilities, aiming to reduce average handling time and improve customer satisfaction.

Best used for

Ideal for product managers and small business owners who need to revolutionize customer experience, modernize customer care operations, and gain actionable insights from customer interactions. Especially valuable for B2C companies in financial services, healthcare, and utilities looking to reduce average handling time and improve customer satisfaction.

Common actions

automate customer service

modernize customer care

analyze speech data

implement virtual assistants

streamline customer interactions

Capabilities

Key features

Conversational AI Voicebot Platform
Omnichannel Chatbot Platform
Speech Analytics with GreAI®
Advanced Machine Learning Algorithms
Natural Language Processing
Automation for CX

Target Audience

product managerstartup foundersmall business owner

Integrations

Not yet documented

Pricing & Plans

Paid · Enterprise

Not publicly disclosed. Check grupogbi.com for current pricing.

FAQs

What types of businesses does grupoGBI serve?

grupoGBI primarily serves B2C companies across various industry sectors, with a focus on financial services, healthcare, and utility sectors. Their solutions are designed to address operational challenges and enhance customer experience in these areas.

What is the starting price for grupoGBI's services?

grupoGBI offers customizable pricing packages. The Startup package starts at €4000 per month, and the SME package is €12000 per month. For Enterprise-level solutions, customers need to contact grupoGBI directly for a custom quote.

How does grupoGBI's Conversational AI improve customer experience?

grupoGBI's Conversational AI solutions, including voicebots and chatbots, provide immediate and secure service, personalize assistance, and manage customer interactions with agility. This leads to increased customer satisfaction, reduced average handling time, and a higher level of customer experience.

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