Haptik

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Haptik is an AI Agents & Automation tool that builds enterprise-grade conversational AI agents. It offers a no/low-code builder for easy deployment and supports over 100 languages across various channels.

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At a glance

Pricing

Enterprise

Free tier

API

Yes

Skill level

Mixed

About

What is Haptik?

Haptik empowers businesses to build enterprise-grade conversational AI agents for enhanced customer experiences. Its no/low-code builder simplifies deployment at scale, allowing users to create AI agents for customer service, sales, booking, and lead qualification. The platform supports omnichannel engagement across web, chat, voice, and messaging apps like WhatsApp and Instagram, with multilingual capabilities in over 100 languages. Haptik integrates with leading AI models like GPT, Llama, and Claude, and allows fine-tuning with enterprise data for maximum accuracy. It also facilitates seamless human-AI collaboration with live chat handoff and provides comprehensive analytics for performance optimization.

Best used for

Ideal for enterprises and businesses who need to automate customer interactions, streamline support, and drive sales. Especially valuable for organizations seeking to deploy scalable, multilingual AI agents across multiple channels while leveraging their own data and integrating with existing live chat solutions.

Common actions

automate customer service

qualify leads

manage bookings

enhance customer experience

enterprise tasksoperational efficiencyWebinaradvancements"AI Agents"business workflowsuse casesindustry expertsai-driven agentscompetition+ 2 more

Capabilities

Key features

No/low-code builder
Omnichannel deployment
Multilingual support
Flexible AI models
Enterprise data integration
Human-AI collaboration
Performance analytics

Target Audience

startup foundersmall business ownermarketersales rep

Integrations

whatsappinstagramfacebook-messenger

Pricing & Plans

Enterprise

Not publicly disclosed. Check haptik.ai for current pricing.

FAQs

What kind of AI models can be used with Haptik?

Haptik allows users to experiment with leading AI models such as GPT, Llama, and Claude. This flexibility enables businesses to select the best fit for their specific needs and optimize their conversational AI agents for various use cases.

Can Haptik AI agents integrate with existing live chat solutions?

Yes, Haptik is designed to work with any live chat tool. It offers seamless integration with your team’s preferred solution or provides its own built-in tool, ensuring flexible live chat handoffs for complex queries.

How does Haptik ensure data security and compliance?

Haptik's AI Agent platform complies with major security standards including ISO, GDPR, CCPA, CPRA, CyberGRX, and FIPS 140-2. It undergoes independent audits by BDO India LLP to maintain robust security for enterprise data.

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AI Frameworks & Infra General-Purpose Agents Workflow Agents Personal Assistants RAG & Document AI Voice Agents

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Also listed in

This tool also appears in

Customer Support & CX › AI Chatbots Coding & Development › No-Code / Low-Code Productivity & Business › Workflow Automation

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