Index92

Index92 is an AI concierge tool that handles customer service tasks like canceling subscriptions or disputing charges. It makes calls, sends emails, and follows up on your behalf, providing full evidence of all actions.

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At a glance

Pricing

Freemium

Free tier

Yes

API

Skill level

Non-technical

Product Hunt

About

What is Index92?

Index92 is an AI-powered concierge service designed to eliminate the hassle of dealing with customer service. Users simply describe what they need in plain English, such as canceling a subscription, disputing a charge, or getting a refund. The AI then takes over, making phone calls, sending emails, and performing web automation tasks to resolve the issue. Every action requires user approval, and full evidence, including call recordings, email threads, and confirmations, is provided. Index92 is persistent, escalating its approach if companies push back, and ensures all credentials are encrypted for security. It aims to save users time and effort by managing these often-frustrating tasks.

Best used for

Ideal for parents, small business owners, and retirees who need to cancel unwanted subscriptions, dispute erroneous charges, and negotiate better rates for services. Especially valuable for those who want to avoid long hold times and repetitive customer service interactions.

Common actions

automate customer service

cancel subscriptions

dispute charges

negotiate bills

handle customer complaints

SaaSartificial intelligenceproductivity

Capabilities

Key features

AI-powered voice calls
Automated email sending
Web automation
Full evidence capture
Encrypted credentials
User action approval
Persistent follow-up

Target Audience

parentsmall business ownerretiree

Integrations

Not yet documented

Pricing & Plans

Freemium

Not publicly disclosed. Check index92.com for current pricing.

FAQs

What types of customer service tasks can Index92 handle?

Index92 can handle a variety of customer service tasks, including canceling subscriptions, disputing charges, requesting refunds, and negotiating bills. You simply tell the AI what you need in plain English, and it executes the necessary steps.

How does Index92 ensure my data and credentials are secure?

Index92 encrypts all credentials with AES-256. These are only used during active execution with your explicit approval and are never stored or viewed in plain text. Every action requires your approval before it proceeds.

What is included in an 'operation' and how are voice calls counted?

An operation is a single end-to-end task, such as canceling one subscription. It can involve multiple calls, emails, and follow-ups. Voice calls are counted separately within your plan's limits, for example, 5 calls/month on the Starter plan.

What happens if a company is uncooperative or pushes back on a request?

Index92 is designed to be persistent. If a company pushes back, the AI will escalate its approach by adjusting its tone, trying different communication channels, or following up until the issue is resolved. You remain in the loop and can approve or adjust the strategy.

Can I cancel my Index92 subscription or stop an operation at any time?

Yes, you can cancel your Index92 subscription at any time without long-term contracts. You can also stop any ongoing operation with a single tap, giving you full control over the process.

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