Missive

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Missive is an Email Management tool that unifies team inboxes, chat, and SMS for collaborative communication. It features AI assistance for drafting and summarizing, alongside workflow automation.

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At a glance

Pricing

Freemium · Paid

Free tier

Yes

API

Yes

Skill level

Mixed

About

What is Missive?

Missive is a comprehensive email management and collaboration platform designed for teams to tackle inboxes efficiently. It allows users to collaborate on emails, SMS, and chat messages, turning conversations into trackable work. Key features include shared inboxes, internal discussions within emails, task assignment, and visibility into team capacity. The platform integrates with over 25 apps and offers extensive customization options like automations, shortcuts, and templated replies. Missive also provides an AI assistant for drafting and summarizing conversations, along with advanced analytics and security features like SOC 2 Type II compliance.

Best used for

Ideal for small business owners and sales reps who need to manage shared inboxes, coordinate team responses, and automate repetitive email tasks. Especially valuable for teams looking to centralize communication channels and improve response times without changing their core email workflow.

Common actions

manage team emails

collaborate on messages

automate email workflows

assign email tasks

draft emails with AI

smsunifies emaildeep integrationssummarizes threadsand assign workshared inboxesanalyticsSecuritymobile appssocial dms+ 10 more

Capabilities

Key features

Shared team inboxes
Collaborative email drafting
AI assistant for drafting
Turn emails into tasks
Workflow automations
Multi-channel communication
Integrations with 25+ apps

Target Audience

small business ownersales repaccountantreal estate agent

Integrations

gmailgoogle-workspaceoutlookwhatsappmessengerinstagramtwiliochatgpt+ 12 more

Pricing & Plans

Freemium · Paid

Free

FAQs

Can I try Missive before committing to a paid plan?

Yes, Missive offers a free plan that allows users to test out features and functionality without requiring a credit card. You can start with the free plan and upgrade when you're ready for more advanced features.

Will my personal emails be visible to my team members?

No, your personal emails are not shared with your coworkers by default. You have the option to grant them access to your account or invite them to specific conversations on a per-case basis, maintaining your privacy.

What happens to my data if I cancel my Missive subscription?

After canceling, you retain access to all features until the end of your current billing cycle. Once the cycle ends, your content will remain available in read-only mode, ensuring you don't lose access to your historical communications.

Does Missive support multiple email accounts and communication channels?

Yes, Missive supports connecting multiple email accounts (up to 10 personal and 5 shared per user) and integrates various communication channels like SMS, WhatsApp, and Instagram, centralizing your team's interactions.

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Subcategories trending in Productivity & Business

Workflow Automation Strategy & Planning HR & Recruiting Document Management Legal & Compliance Team Collaboration

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Also listed in

This tool also appears in

Customer Support & CX › Email & Chat Support

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