Pitch Patterns

Pitch Patterns is a quality control platform that uses AI to analyze sales and customer service calls. It helps teams improve deal rates and customer satisfaction by providing conversation analysis and social skill markers.

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At a glance

Pricing

Likely Not Free

Free tier

API

Yes

Skill level

Mixed

About

What is Pitch Patterns?

Pitch Patterns is an AI-powered quality control platform designed for sales and customer service teams to analyze calls. It helps improve deal rates and customer satisfaction (CSAT) by providing in-depth conversation analysis. The platform offers features like multi-modal communication style analysis across six axes (eyes, mouth, words), content analysis with conversation summaries, and AI tracking of call structures. It also includes a live leaderboard for team motivation and KPI tracking for managers, alongside social skill markers for agent self-training. Pitch Patterns integrates with various platforms like Pipedrive and Salesforce, and supports multiple languages, including English, Polish, Estonian, Latvian, and Lithuanian.

Best used for

Ideal for sales reps and quality control managers who need to analyze call performance, identify areas for improvement, and train agents effectively. Especially valuable for call centers and sales teams looking to boost deal rates and customer satisfaction through data-driven insights.

Common actions

analyze calls

improve sales performance

enhance customer service

train agents

track KPIs

engagementmirroring emotionslogical cuesai-automationspeech patternssales calls analysislikable speechsales optimizationclient trustemotional cues+ 1 more

Capabilities

Key features

Conversation analysis
Multi-modal communication analysis
Social skill markers
Live leaderboards
KPI tracking
CRM integrations
AI call structure tracking

Target Audience

sales repquality control manager

Integrations

pipedrivesalesforce

Pricing & Plans

Likely Not Free

Not publicly disclosed. Check pitchpatterns.com for current pricing.

FAQs

What types of calls can Pitch Patterns analyze?

Pitch Patterns is designed to analyze both sales and customer service calls. It helps teams understand conversation dynamics, identify key moments, and assess agent performance to improve overall outcomes in both sales and support interactions.

How does Pitch Patterns help with agent training?

The platform uses AI-powered social skill markers to provide valuable insights for agent self-training. It helps agents understand their communication style and areas for improvement, complementing traditional sales training and call coaching efforts.

What integrations does Pitch Patterns offer?

Pitch Patterns integrates with popular CRM systems like Pipedrive and Salesforce. It also offers integration with telephone operators and telecommunication services, ensuring seamless data flow for call analysis and performance tracking.

Can Pitch Patterns analyze calls in multiple languages?

Yes, Pitch Patterns supports analysis in multiple languages. Beyond English, it can process calls in new European languages like Polish, and Baltic languages including Estonian, Latvian, and Lithuanian, catering to diverse operational needs.

How does Pitch Patterns measure ROI for businesses?

Pitch Patterns provides an ROI calculator to estimate potential savings, claiming up to 250,000 EUR annually. This is achieved by improving agent productivity, deal rates, and customer satisfaction through its advanced call analytics and coaching features.

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