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Retain AI: Winback emails, offered by Chatdesk, is an e-commerce tool that uses AI and US-based experts for proactive customer outreach. It focuses on driving repeat orders and winning back lapsed customers through personalized email, SMS, and social messages.
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Retain AI: Winback emails, part of the Chatdesk platform, is designed for e-commerce brands to boost customer retention and drive repeat purchases. It leverages AI to identify customers most likely to make another purchase and deploys personalized 1:1 outreach via email, SMS, and social media. The service is supported by US-based experts who engage customers in a way that scales the brand's voice and standards. This proactive engagement aims to achieve high conversion rates, significantly reduce customer acquisition costs by re-engaging existing contacts, and improve overall customer satisfaction. Chatdesk integrates with existing e-commerce and customer engagement tools to learn from past conversations and orders, ensuring on-brand communication.
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Pricing & Plans
Paid · Starting at USD 900.00
Plans starting at $900 / month.
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