Second Nature

Second Nature is an AI role-play sales training software that uses conversational AI to simulate sales calls. It helps sales reps practice and improve their skills with real-time feedback.

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At a glance

Pricing

Likely Not Free

Free tier

Yes

API

Yes

Skill level

Mixed

About

What is Second Nature?

Second Nature is an AI-powered sales training platform designed to enhance the skills of customer-facing teams through immersive role-play simulations. Utilizing generative AI and machine learning, it facilitates dynamic, two-way conversations with AI-driven personas, providing immediate feedback and scoring within 45-90 seconds. The platform evaluates knowledge accuracy, conversational style, and soft skills like clarity and confidence. Users can easily create role plays by uploading existing materials or using customizable templates based on methodologies like MEDDPICC and SPIN. It supports various formats including live conversations, webcam pitch recordings, and product demos, and integrates with major LMS and CRM platforms. Second Nature also offers comprehensive analytics and supports multilingual training across 20+ languages.

Best used for

Ideal for sales reps who need to practice cold calls, master discovery conversations, and improve objection handling. Especially valuable for organizations looking to scale sales training, accelerate onboarding, and ensure consistent excellence in customer interactions.

Common actions

train sales teams

practice sales calls

improve sales skills

simulate customer interactions

onboard sales reps

customized learning pathsEducationTechnologysales assistantanalytics insightsrole-playing simulationssales trainingonboardingaipersonalized feedback+ 5 more

Capabilities

Key features

AI role-play simulations
Real-time feedback
Customizable scenarios
Multilingual training
LMS/CRM integration
AI-driven scoring
Pre-built templates

Target Audience

sales rep

Integrations

salesforceadobe-learning-managercornerstone

Pricing & Plans

Likely Not Free

Free Trial available. Check secondnature.ai for current pricing.

FAQs

How does Second Nature use AI for training?

Second Nature uses generative AI and machine learning to power immersive role-play simulations. AI-driven personas engage in dynamic, two-way conversations, providing immediate feedback and scoring within 45-90 seconds on knowledge accuracy, conversational style, and soft skills.

What types of AI role-play simulations are available?

Second Nature offers various AI-powered role-play formats including live conversations, webcam pitch recordings, slide presentations with AI feedback, and product demos. These help practice scenarios like cold calls, discovery conversations, and product pitches, customized for industry and customer segment.

How can users create role plays in Second Nature?

Users can create role plays using the Course Editor by uploading PDFs, PowerPoints, audio, or building from templates like MEDDPICC and SPIN. They can configure scenarios, scoring, personas, and add learning content without coding.

Does Second Nature support multilingual training?

Yes, Second Nature supports over 20 languages, including English, Spanish, Portuguese, German, and Japanese. The AI feedback adapts to various accents and styles, ensuring consistent global training experiences for diverse teams.

How does Second Nature integrate with existing learning systems?

Second Nature integrates with major LMS and CRM platforms using SCORM, APIs, SCIM, and SAML SSO. It is compatible with systems like Cornerstone, Salesforce, and Adobe Learning Manager, facilitating seamless data flow and user management.

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