How does UNOY handle regulated knowledge for organizations?
UNOY transforms specialized knowledge into digital guides and structured workflows. This ensures that expertise is not scattered but is consistently applied by AI Work Agents, particularly beneficial for sectors like legal, where compliance and accuracy are paramount. The system maintains an audit trail for all actions.
What is COIA and how does it function within UNOY?
COIA is UNOY's central AI orchestrator, acting as a coordinator for all tasks. It interprets incoming requests, selects the appropriate Work Agents, and ensures that workflows are executed according to predefined standards. COIA maintains context and oversees the entire process from start to approval.
Can UNOY integrate with existing business software?
Yes, UNOY is designed to connect with various existing business systems. It offers API connections for Microsoft Office, Google Workspace, email, and other third-party systems like ERP, CRM, HR, and Payroll. This allows for seamless data import and export, ensuring continuous workflows.
What kind of tasks can UNOY's Work Agents automate?
Work Agents can automate a wide range of tasks, including data management (customer, document, case data), workflow automation (task/project control, status updates), communication (email responses, reminders), and financial tasks (performance recording, billing preparation). They handle routine work, freeing up human teams.
How does UNOY ensure data security and compliance?
UNOY prioritizes data security and is GDPR-compliant. It uses certified data centers, role-based access controls, and end-to-end encryption. The platform also adheres to ISO 27001, SOC 2 Type II, and ISO/IEC 42001 (AI Management) standards, ensuring a secure environment for sensitive information.