What email platforms does Virtualworkforce.ai support?
Virtualworkforce.ai supports Gmail, Outlook, and shared inboxes. It works natively within Google Workspace and Microsoft 365 setups, meaning you don't need to switch platforms to use the AI email assistant.
How does the AI Agent create email drafts?
The AI Agent reads incoming messages and automatically generates suggested responses based on context and past conversations. These drafts appear directly in your Gmail or Outlook inbox, ready for your review, editing, or approval before sending.
Does the AI send emails automatically?
By default, the AI only creates drafts, ensuring you maintain full control over your communications. While auto-send can be enabled for specific workflows in the future, this feature is always configurable on your terms.
How does Virtualworkforce.ai handle data security and privacy?
Virtualworkforce.ai is fully GDPR-compliant, with all data encrypted in transit and at rest. Your data is never used to train external models, and access to your email or systems is tightly permissioned and revocable. The platform is ISO9001, 27001, and NIS2 certified.
What kind of tasks can the AI Agent automate?
The AI Agents are trained for high-volume email tasks such as responding to customer inquiries, processing orders, sending invoices, triaging tickets, and scheduling appointments. They are tuned for real business workflows, not just generic chat.
How does the AI integrate with existing business systems?
Virtualworkforce.ai connects with your CRM, ERP, ticketing systems, and internal databases via APIs or SQL database connections. This provides the AI with full context for generating accurate responses and performing tasks.