How customizable are Cortx agents for internal processes?
Cortx agents are highly customizable. You can configure custom prompts, knowledge sources, workflow rules, and decision boundaries to tailor each agent's behavior to specific teams, domains, or functions within your organization.
Does Cortx require a full migration or replace existing systems?
No, Cortx overlays your existing tools and connects with systems like Slack, Jira, SharePoint, and CRMs without requiring platform changes. You can start small, automate one process, and then scale up.
How does Cortx handle human approval in automated workflows?
Cortx includes "maker-checker" logic, allowing you to insert approval gates where human reviewers must verify outputs, such as specifications or reports, before downstream actions proceed in the workflow.
How does pricing work for teams with varied usage patterns?
Cortx uses a usage credit model called Navi Coins. You only pay for what you use, and you can top up, allocate, and track usage at the user, team, or agent level to manage costs effectively.
What kind of documents or outputs can Cortx agents generate automatically?
Cortx agents can generate various documents and outputs, including BRDs, technical specs, SOPs, proposals, product plans, and insights from raw data, all sourced from conversations, tasks, or uploaded files.