About
What is Ariglad?
Ariglad is an AI-powered platform designed to automate the maintenance and creation of knowledge base articles. It integrates with customer support tickets and product release notes to identify areas where the knowledge base needs improvement. The tool can automatically suggest updates to existing articles, create new articles for topics lacking coverage, and merge duplicate content to keep the knowledge base lean and easy to navigate. Ariglad aims to put knowledge base maintenance on auto-pilot, helping businesses reduce support tickets and ensure their AI copilots and chatbots perform optimally by always being trained on fresh, relevant information. It is SOC2 and GDPR compliant, ensuring data security.
Best used for
Ideal for product managers and startup founders who need to keep their knowledge base current, create new articles from support insights, and merge redundant content. Especially valuable for ensuring AI copilots and chatbots are powered by the most accurate and up-to-date information, reducing support load.
Common actions
Notionzendeskenterprise deploymentintercomproduct documentationAI-poweredmerge duplicate articleson-brand contentai actionsreal-time sync+ 14 more
Capabilities
Key features
- Smart article updates
- Generate articles
- Edit with AI actions
- Merge duplicate articles
- Analyze support tickets
- Analyze release notes
Target Audience
product managerstartup foundersmall business owner
Integrations
Not yet documentedPricing & Plans
Freemium · Likely Not Free
Not publicly disclosed. Check ariglad.com for current pricing.
FAQs
How does Ariglad identify knowledge gaps and create new articles?
Ariglad analyzes customer support tickets and product release notes to pinpoint topics frequently asked about but not covered in the knowledge base. It then automatically drafts new articles based on this information, adapting to your brand's voice for a clear and user-friendly resource.
Can Ariglad help improve the performance of existing AI chatbots?
Yes, Ariglad continuously updates your knowledge base by incorporating new insights from support tickets and internal documents. This ensures your AI copilots and chatbots are always trained on the most recent and relevant information, maximizing their accuracy and effectiveness.
Is Ariglad compliant with data security regulations?
Ariglad is SOC2 and GDPR compliant, ensuring that your data is handled securely and in accordance with industry standards. This commitment to data privacy and security provides peace of mind for businesses utilizing the platform.
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