Botario

botario is an AI Agents & Automation tool that automates customer inquiries using AI-powered voice and chatbots. It offers multilingual communication and can be deployed locally or in the cloud.

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At a glance

Pricing

Freemium · Paid · Enterprise

Free tier

Yes

API

Yes

Skill level

Mixed

About

What is botario?

botario is an AI-powered platform designed to intelligently automate customer communication across various channels. It integrates chatbots, voicebots, and live chat into a single, comprehensive system, enabling efficient handling of customer inquiries and automation of complex use cases. The platform supports multilingual communication and offers robust data privacy, being 100% GDPR-compliant with data hosted securely in the EU. botario provides flexibility with vendor-agnostic AI, allowing integration of various models or use of its own on-premise models. It can connect with any third-party system via API and offers deployment options in the cloud or on-premise, without reliance on hyperscalers. This makes it suitable for businesses of all sizes and industries, including public sector, energy, insurance, e-commerce, and healthcare.

Best used for

Ideal for businesses and organizations who need to automate customer inquiries, streamline communication across channels, and ensure GDPR-compliant data handling. Especially valuable for industries like healthcare, public sector, and insurance requiring secure and efficient customer interaction.

Common actions

Automate customer service

Deploy chatbots

Manage customer inquiries

Transcribe conversations

Integrate communication channels

Capabilities

Key features

AI-powered chatbots
Voicebots & phonebots
Live chat integration
AI transcription & summarization
Vendor-agnostic AI
GDPR-compliant data hosting
Cloud or on-premise deployment

Target Audience

customer service managersit managersbusiness ownersdigital transformation leads

Integrations

Not yet documented

Pricing & Plans

Freemium · Paid · Enterprise

Not publicly disclosed. Check botario.com for current pricing.

FAQs

What kind of AI models does botario support?

botario is vendor-agnostic, meaning you are not tied to a single provider. You can integrate the latest models available on the market, utilize botario's own developed models on-premise, or combine different models for various use cases, adapting flexibly to new AI developments.

How does botario ensure data privacy and compliance?

botario is 100% GDPR-compliant and hosts all data securely within the EU. It implements encryption, automatic data deletion, and role-based access to ensure maximum protection for sensitive information, meeting strict data protection standards required by various industries.

Can botario be deployed on-premise or only in the cloud?

botario offers flexible deployment options. All its modules, including chatbots, telephony, speech-to-text, text-to-speech, live chat, and LLM, can be hosted either in the cloud or on-premise. This includes fully independent, locally operated solutions without reliance on hyperscalers.

What is included in the botario Professional plan?

The Professional plan, priced at 949 EUR/month, includes unlimited chats, unlimited bots, and unlimited user access. It is cloud-based and comes with a basic SLA and free updates. This plan is designed for businesses seeking comprehensive automation solutions.

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Subcategories trending in AI Agents & Automation

AI Frameworks & Infra General-Purpose Agents Workflow Agents Personal Assistants RAG & Document AI Voice Agents

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Also listed in

This tool also appears in

Customer Support & CX › AI Chatbots Customer Support & CX › Multilingual Support

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