Shypd.aiThe largest open index of AI toolsCyara is a CX assurance platform that uses Agentic AI for testing, monitoring, and optimizing customer journeys. It helps enterprises deploy AI agents with confidence and detect hallucinations.
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About
Cyara offers an Agentic AI-powered CX assurance platform designed to help enterprises test, monitor, and optimize customer journeys at scale. It provides a comprehensive solution for assuring AI-driven customer experiences, including functional, regression, and performance testing for AI agents. The platform can detect hallucinations, validate decisions, and ensure compliance. Cyara supports various conversational AI platforms like Dialogflow, Amazon Lex, IBM Watson, and custom LLM agents, offering no vendor lock-in. It also provides continuous monitoring of live agents, end-to-end voice quality testing across 145+ countries, and assurance for chat, webchat, SMS, and messaging channels. Unified dashboards offer CX observability, showing agent health, coverage gaps, quality trends, and compliance status.
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Likely Not Free
Not publicly disclosed. Check cyara.com for current pricing.
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