Shypd.aiThe largest open index of AI toolsConsole is an AI-Native ITSM tool that helps IT teams achieve Inbox Zero by auto-resolving over 50% of support requests directly in Slack and Teams. It uses AI Agents to understand company-specific processes and policies.
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Console is an AI-Native ITSM platform designed to significantly reduce the IT support workload by automating the resolution of common requests. It leverages AI Agents to understand an organization's unique processes and policies, enabling it to auto-resolve over 50% of support requests directly within communication platforms like Slack and Microsoft Teams. The platform utilizes 'Playbooks' for step-by-step instructions, 'Access Policies' for self-serve app access, and integrates with existing 'Knowledge Bases' to provide relevant information. Console aims to free up IT teams from repetitive tasks, allowing them to focus on more strategic projects, and boasts rapid deployment, with many teams reaching production in three weeks or less.
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Likely Not Free
Not publicly disclosed. Check console.com for current pricing.
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