Shypd.aiThe largest open index of AI toolsTicketDesk24 is a Customer Support & CX tool that provides an AI-powered helpdesk and ticketing system. It streamlines support operations with features like AI-powered SLA and email-to-ticket conversion.
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TicketDesk24 is a modern IT helpdesk and support ticketing system designed for teams of all sizes, aiming to streamline support operations with AI-powered features. It offers a range of functionalities including agent management, ticket tracking, storage, email notifications, and SLA management. Advanced features like AI-powered SLA, email-to-ticket conversion, and single sign-on are available. The platform also includes team management, audit logging, SMS notifications, custom branding, and priority support. AI features, such as ticket summarization, auto-categorization, sentiment analysis, and intelligent SLA predictions, are supported via a Bring Your Own Key (BYOK) model for OpenAI, Gemini, Groq, Mistral, or Cohere, giving users control over costs. A free plan is available, and users can upgrade or downgrade their plans easily.
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Freemium ยท Paid
Not publicly disclosed. Check producthunt.com for current pricing.
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