Shypd.aiThe largest open index of AI toolsOnepilot is a Customer Support & CX tool that redefines customer service outsourcing with AI and human agents. It offers 24/7 support across multiple languages and channels, aiming to reduce costs by up to 50%.
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About
Onepilot offers a comprehensive customer experience outsourcing solution, combining the efficiency of AI with the empathy of human agents. This service covers customer care, sales, and KYC across various languages and channels, available 24/7. The platform leverages unique technology for agent sourcing, training, ticket solving, and quality assurance, aiming to reduce operational costs by up to 50%. Key features include AI-powered scheduling, knowledge base, ticket routing, and quality checks, all designed to enhance customer satisfaction and operational flexibility. Onepilot integrates with over 20 ticketing and back-office tools, providing custom dashboards and analytics for valuable insights into customer interactions.
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Custom ยท Paid
Not publicly disclosed. Check onepilot.co for current pricing.
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