Shypd.aiThe largest open index of AI toolsSiena AI is a Customer Support & CX tool that provides empathic AI agents for commerce. It helps brands automate customer interactions, manage reviews, and turn conversations into purchases.
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About
Siena AI offers empathic AI agents specifically designed for commerce, combining human empathy with automation to elevate brand interactions. The platform provides various AI agents, including a Customer Service Agent for support, a Reviews Agent for automated review management, and a Shopping Agent to convert conversations into purchases. It also features an Intelligence suite with tools like Topics Explorer for Voice of Customer insights and a QA Agent for automatic conversation scoring. Siena AI integrates with existing helpdesk and commerce stacks, runs commerce-specific workflows, and offers capabilities like memory for personalized experiences, video understanding, and native order tracking across over 2,000 carriers. It aims to unify brand voice across channels and drive sales through generative product recommendations and automated post-purchase workflows.
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Pricing & Plans
Likely Not Free
Not publicly disclosed. Check siena.cx for current pricing.
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