SilkChart (YC S22)

SilkChart is an AI sales assistant that analyzes sales calls to measure playbook execution and optimize team performance. It provides actionable feedback to sales representatives and surfaces coaching opportunities for managers.

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At a glance

Pricing

Freemium · Paid · Enterprise

Free tier

Yes

API

Skill level

Mixed

About

What is SilkChart (YC S22)?

SilkChart is an AI-powered sales intelligence platform designed to help B2B SaaS sales teams improve playbook adoption and close more deals. It analyzes sales calls to measure how well playbooks like MEDDIC or Challenger Sales are executed, providing personalized scorecards for individual reps. The tool proactively surfaces coaching opportunities to managers and offers reps specific, actionable feedback, including "what you could have said" examples. SilkChart also optimizes meeting performance, identifies top performer insights, and provides team analytics with instant alerts for churn risk, forecast risk, and competitor mentions. It integrates seamlessly with calendars, meeting tools, email, Slack, and CRM.

Best used for

Ideal for sales managers and individual sellers who need to optimize sales call performance, ensure playbook adoption, and scale coaching efforts. Especially valuable for B2B SaaS sales teams looking to identify deal risks early and provide reps with immediate, actionable feedback to increase close rates.

Common actions

analyze sales calls

improve sales performance

coach sales teams

track playbook adoption

automate sales feedback

Capabilities

Key features

Sales call analysis
Playbook adoption tracking
AI sales coach
Objection handling
Team performance analytics
CRM integration
Automated follow-up emails

Target Audience

sales repmarketer

Integrations

google-calendaroutlook-calendarzoomgoogle-meetmicrosoft-teamsslackcrm

Pricing & Plans

Freemium · Paid · Enterprise

Not publicly disclosed. Check silkchart.com for current pricing.

FAQs

What is included in SilkChart's free Starter plan?

The Starter plan offers unlimited call recordings and viewers, feedback for 10 calls per month, playbook adoption analysis for 10 calls, 10 AI Sales Coach feedback sessions, and unlimited AI summaries. It's a great way to begin optimizing your sales conversations.

How does SilkChart help with sales playbook adoption?

SilkChart allows you to choose from proven playbooks like MEDDIC or create your own. It then tracks playbook adoption for each rep and across calls, providing personalized scorecards to help address individual improvement opportunities and ensure consistent execution.

Can SilkChart integrate with my existing sales tools?

Yes, SilkChart offers seamless integrations to streamline your workflow. It syncs with Google and Outlook calendars, popular meeting tools like Zoom and Google Meet, and delivers key insights directly to email, Slack, or your CRM system.

How does SilkChart provide coaching to sales reps?

SilkChart's AI Coach provides clear, specific, and objective feedback immediately after each call. It even shows reps exactly "what you could have said" to increase conversion odds, helping them refine their talk tracks without waiting for 1:1s.

Who has access to call recordings within SilkChart?

Reps have access only to their own calls, while sales leaders can access all reps’ calls. All recordings are stored and protected using industry-standard security measures, ensuring external parties cannot access them.

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Research & Education › Corporate Training Customer Support & CX › Quality Assurance Productivity & Business › Team Collaboration

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