Steps AI

Steps AI provides AI agents that sell, support, and act across multiple channels like websites, WhatsApp, and Instagram. It deploys in 5 minutes with no code, trained on your business data.

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At a glance

Pricing

Freemium · Paid · Usage-based · Enterprise

Free tier

Yes

API

Yes

Skill level

Non-technical

About

What is Steps AI?

Steps AI offers AI agents designed to sell, support, and act across various customer-facing channels, including websites, WhatsApp, and Instagram. These agents are trained on your specific business data and can be deployed rapidly, often within 5 minutes, without requiring any coding. The platform also features an Internal Copilot for team assistance. Key capabilities include qualifying prospects, capturing leads, booking meetings, tracking orders, and resolving customer inquiries. Steps AI integrates with over 100 apps like Shopify, HubSpot, and Calendly, aiming to automate workflows and improve customer experience with an average response time under 2 seconds and over 80% auto-resolution rate.

Best used for

Ideal for e-commerce businesses, SaaS companies, and healthcare providers who need to automate customer interactions, qualify leads, and provide instant support across various channels. Especially valuable for reducing manual work and improving response times without adding headcount.

Common actions

automate customer support

generate leads

manage sales inquiries

integrate business tools

provide instant answers

Capabilities

Key features

Omnichannel AI agents
Lead capture
Order tracking
Meeting booking
100+ integrations
No-code deployment
Internal AI Copilot

Target Audience

sales teamscustomer support teamse-commerce businessessmall business owners

Integrations

shopifywhatsappinstagramhubspotzendesksalesforcestripeslack+ 5 more

Pricing & Plans

Freemium · Paid · Usage-based · Enterprise

Not publicly disclosed. Check stepsai.co for current pricing.

FAQs

How quickly can I deploy an AI agent with Steps AI?

Steps AI allows for rapid deployment, enabling you to get an AI agent live in as little as 5 minutes. You simply connect your website, set behavior, add knowledge, connect apps, and then go live with one click.

What channels do Steps AI agents support?

Steps AI agents can be deployed across multiple channels, including your website, WhatsApp, Instagram, Slack, and Gmail. This allows for a unified AI brain across all your customer touchpoints.

What kind of data can I use to train my Steps AI agent?

You can train your AI agent on various data sources, including website pages (auto-crawled), documents (PDF, DOCX), Google Drive, Notion, and imported FAQs or help docs, ensuring it's tailored to your business.

Does Steps AI offer a free trial?

Yes, Steps AI offers a 7-day free trial for its Starter, Growth, and Scale plans. No credit card is required to start the trial, allowing you to test the platform's capabilities.

What happens if my AI agent can't answer a question?

Steps AI agents are designed to handle a high percentage of queries autonomously. For complex issues the AI can't resolve, the platform supports human handoff, ensuring customers still receive assistance.

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Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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AI Agents & Automation › Chatbots & Conversational AI

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