Copilot.Live

Kaily (formerly Copilot.Live) is a customer support & CX tool that provides an AI teammate to automate sales, resolve issues, and streamline workflows. It offers AI agents for chat, voice, email, and WhatsApp, deployable in minutes.

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At a glance

Pricing

Likely Not Free · Enterprise

Free tier

API

Yes

Skill level

Mixed

About

What is Copilot.Live?

Kaily, formerly known as Copilot.Live, is an AI teammate platform designed to automate and enhance customer interactions across various channels. It enables businesses to deploy AI agents for sales, customer support, and workflow automation, integrating with websites, mobile apps, WhatsApp, email, and AI voice calls. The platform features an Agent Builder to create AI agents that speak a brand's language, connects to real-time data sources for accurate answers, and allows for no-code AI workflows to trigger real actions. Kaily differentiates itself from traditional chatbots by completing tasks autonomously, adapting to context, taking initiative, and orchestrating across tools. It supports over 100 languages and offers enterprise-grade security with SOC 2 Type II and GDPR compliance.

Best used for

Ideal for businesses and enterprises who need to automate customer service, enhance sales engagement, and streamline internal operations. Especially valuable for companies looking to deploy intelligent AI agents across multiple channels like chat, voice, and email, with robust data integration and compliance.

Common actions

automate customer support

streamline sales processes

deploy AI agents

manage helpdesk

create chatbots

Capabilities

Key features

AI agent builder
Multi-channel deployment
No-code AI workflows
Real-time data integration
AI voice calls
Human handover
Multilingual support

Target Audience

customer service managerssales teamsbusiness process automation specialistsenterprise it departments

Integrations

whatsappslack

Pricing & Plans

Likely Not Free · Enterprise · Starting at USD 9.00

Freemium. Paid options from $9/month. Monthly billing frequency.

FAQs

What is the difference between Fynd Kaily and traditional chatbots?

Fynd Kaily is an AI agent that goes beyond static responses, autonomously completing tasks, adapting to context, and taking initiative. Unlike traditional chatbots, it integrates with CRMs and other platforms to orchestrate actions and feels more like a team member.

Does Fynd Kaily support human agent intervention during AI conversations?

Yes, Fynd Kaily enables seamless human handover. Human agents can jump into live chats or voice calls with full context and conversation history, ensuring a smooth transition and continuous support when needed.

Is Fynd Kaily compliant with data security standards?

Absolutely. Fynd Kaily adheres to enterprise-grade security standards, including SOC 2 Type II certification and GDPR compliance. It ensures complete data privacy with encrypted customer data and audit-ready logs for full compliance.

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Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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