Invoca

Invoca is a Marketing & Growth tool that provides conversation analytics software to drive revenue. It uses AI to analyze phone conversations, offering insights for marketing, sales, and contact centers.

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At a glance

Pricing

Paid · Enterprise · Custom

Free tier

API

Yes

Skill level

Technical

About

What is Invoca?

Invoca is a revenue execution platform that leverages AI to unlock powerful analytics from phone conversations. It arms marketing, sales, and contact centers with insights to drive and convert more calls into customers and revenue. The platform features AI Agents for voice and SMS, call tracking, and Signal AI for interaction management. Invoca integrates with platforms like Google and social advertising, offering APIs and webhooks for enhanced data utilization. It helps connect paid media spend to revenue, convert demand with AI agents, boost contact center conversions, and drive performance with AI-powered insights. Invoca is recognized as a leader in real-time revenue execution platforms.

Best used for

Ideal for marketing, sales, and contact center teams who need to gain insights from phone conversations, optimize ad spend, and improve conversion rates. Especially valuable for enterprises in industries like automotive, financial services, and healthcare looking to drive and convert more calls to revenue.

Common actions

analyze conversations

optimize marketing campaigns

improve sales conversions

enhance contact center efficiency

attribute revenue

Capabilities

Key features

AI Voice Agent
AI SMS Agent
Call Tracking
Signal AI Interaction Management
PreSense AI-Powered Quality Management
Call Routing Software
Call Transcriptions & Recordings

Target Audience

marketing managersales managercustomer service manager

Integrations

googlesalesforce-crmadobe-experience-cloud

Pricing & Plans

Paid · Enterprise · Custom

Not publicly disclosed. Check invoca.com for current pricing.

FAQs

What are Invoca's AI Agents?

Invoca's AI Agents include AI Voice Agent and AI SMS Agent. These agents are designed to engage, qualify, and convert more customers by handling distinct customer types and automating interactions, helping to drive demand and increase revenue.

Does Invoca offer conversation analytics?

Yes, Invoca offers Signal AI conversation analytics suite. This feature provides insights into customers, campaigns, and contact center performance through keyword spotting, best-in-class transcripts, redaction, AI call summaries, and sentiment analysis.

What kind of integrations does Invoca support?

Invoca offers extensive integrations with platforms like Google, social advertising, Salesforce CRM, and Adobe Experience Cloud. It also provides APIs and webhooks, allowing businesses to turn conversation data into automated actions and enhance existing systems.

How is Invoca priced?

Invoca's pricing is based on specific factors and offers Pro, Enterprise, and Elite plans. These plans include varying numbers of annual local or toll-free numbers and custom Signals, with optional add-ons like Signal AI and PreSense. Custom quotes are available upon request.

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Social Media Lead Generation Advertising SEO & AEO Sales Outreach Video Marketing

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Customer Support & CX › Voice & Call Center

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