Orki

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Orki is an AI Agents & Automation tool that deploys AI agents on WhatsApp, Instagram, and the web to automate sales, support, and growth for MENA businesses. It offers culturally-aware AI that speaks local dialects and integrates with over 7,000 business tools.

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At a glance

Pricing

Paid

Free tier

API

Yes

Skill level

Non-technical

About

What is Orki?

Orki is an AI-powered platform designed to enhance sales, support, and business growth for companies operating in the MENA region. It deploys specialized AI agents across popular communication channels like WhatsApp, Instagram, and web chat. A key differentiator is its culturally-aware AI, capable of engaging customers in fluent Khaleeji dialects, Arabic, English, and Urdu, ensuring natural and effective conversations. Orki's agents can handle various tasks, from launching targeted marketing campaigns and qualifying leads to providing 24/7 customer service and escalating complex inquiries to human teams. The platform offers seamless integration with existing applications via its robust API and connects with over 7,000 business tools, creating a centralized command center for automated tasks. Setup is quick and requires no coding, allowing businesses to design AI personas, load knowledge bases, and connect channels in minutes.

Best used for

Ideal for e-commerce and service businesses in the MENA region who need to automate sales, provide 24/7 customer support, and run targeted marketing campaigns. Especially valuable for businesses requiring AI agents that understand and communicate in local dialects and integrate seamlessly with existing business tools.

Common actions

automate customer support

generate sales leads

manage customer interactions

scale business operations

deploy AI agents

Capabilities

Key features

Culturally-aware AI dialects
WhatsApp, Instagram, Web automation
AI sales agents
AI customer service agents
7000+ business tool integrations
No-code workflow builder
API for app extension

Target Audience

sales repcustomer support agentmarketing specialiste-commerce business owner

Integrations

whatsappinstagramgoogle-sheetsgoogle-calendarshopifysalesforce

Pricing & Plans

Paid

Not publicly disclosed. Check orki.ai for current pricing.

FAQs

How quickly can Orki's AI customer service agent be set up?

Orki's AI customer service agent can be set up in under 10 minutes. Users simply create an account, provide FAQs or a website link, outline conversation steps, and then connect their WhatsApp or Instagram without needing any developers or coding expertise.

Does Orki support specific Arabic dialects like Khaleeji?

Yes, Orki is specifically designed to support Arabic and Khaleeji dialects, along with English and Urdu. Its culturally-aware AI ensures conversations feel natural, using local slang, words, emojis, and cultural cues to build better connections with customers.

What happens if an AI agent encounters a complex customer query it cannot resolve?

If an AI agent encounters a query too complex to handle independently, it is designed to seamlessly escalate the conversation to a human team member. Orki ensures a smooth handover with quick action points for your team, maintaining continuous customer service.

Can Orki integrate with my existing CRM, e-commerce platforms, or calendar systems?

Yes, Orki is built to integrate with over 7,000 business tools, including CRM systems, e-commerce platforms, and calendar/booking systems. This allows for a centralized command center that automates tasks across your entire business ecosystem.

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Customer Support & CX › Customer Success Marketing & Growth › Sales Outreach

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