REGAL

REGAL is a Voice AI Agent Platform that helps businesses build, improve, and manage voice AI agents. It enables the deployment of AI agents across phone, SMS, chat, and WebRTC for various customer engagement use cases.

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At a glance

Pricing

Enterprise · Custom

Free tier

API

Yes

Skill level

Technical

About

What is REGAL?

REGAL is an enterprise-grade Voice AI Agent Platform designed to help businesses build, improve, and manage AI agents for customer interactions. It supports deployment across multiple channels including phone, SMS, chat, and WebRTC. The platform offers a comprehensive suite of tools for AI agent development, including an AI Agent Builder, Journey Builder, and Regal Copilot for rapid deployment. It also provides robust features for orchestration, improvement, and management such as IVR A/B Testing, Simulations, Conversation Intelligence, and Monitoring & Quality Assurance. REGAL is built for complex enterprises, offering solutions for customer support, lead qualification, appointment setting, collections, and bookings across various industries like healthcare, insurance, and financial services.

Best used for

Ideal for enterprises who need to transform customer support, qualify leads with precision, and automate appointment setting. Especially valuable for industries like financial services, healthcare, and e-commerce requiring scalable and intelligent customer engagement solutions.

Common actions

build AI agents

manage AI agents

automate customer support

qualify leads

schedule appointments

Capabilities

Key features

AI Agent Builder
Journey Builder
Conversation Intelligence
Sales Dialer
Branded Caller ID
IVR A/B Testing
Unified Agent Desktop

Target Audience

marketersales repstartup foundersmall business owner

Integrations

Not yet documented

Pricing & Plans

Enterprise · Custom

pricing model depends on a few factors specific to your team, so we’ll need to get in touch to give you accurate pricing info.

FAQs

What kind of businesses is REGAL designed for?

REGAL is built for enterprise companies, particularly those with at least 75 agents or handling 150,000 calls a month. It caters to industries such as financial services, healthcare, education, local services, and e-commerce, focusing on building customer trust.

How does REGAL's pricing work?

REGAL's pricing is customized based on the specific features your team utilizes. The model aligns with usage, and discounts are available for higher spend commitments and longer contract durations. Interested parties need to request a personalized quote.

Does REGAL ensure data privacy and security?

Yes, REGAL meets enterprise data and privacy standards, including SOC2, HIPAA, GDPR, CCPA, Privacy, DPA, and TCPA compliance. Agreements with LLM partners prevent them from training on or storing your data, ensuring robust security.

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AI Chatbots Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success

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